“The account agent helped submit a ticket with support right away. Support was prompt and able to identify the correct power supply to ship out to me. I greatly appreciate the promptness and professionalism of Riverstone Tech.”
“Riverstone Technology came through where other vendors, not even Dell, could not. Our account exec, Kaylee, has consistently provided top-notch support and is a pleasure to work with. Thanks Kaylee!”
“Working with Kaylee is a pleasure because of her professionalism and prompt communication
skills. I look forward to working with Kaylee in the future.”
“amazing company! They are always quick to respond to all our needs. We have used Riverstone on multiple occasions. We have sold some of our older equipment, and we use them for 3rd party hardware support. We had a hardware issue in the past and received parts very quickly. I highly recommend them to anyone wanting great service and a great business partner.”
“Riverstone Tech is easy to work with thru the process of quoting and composing maintenance contracts. Appreciate the full engagement and quick response time.”
“It's been a wonderful experience having our storage systems supported by Riverstone Technologies. The support has always been prompt and proactive in resolving issues. The shipment for any parts to be replaced is will within the ETA. I recommend it to anyone looking for a professional support services for any of the hardware devices.”
“I have been with Riverstone for a few years now and have used their services a couple of times. Kaylee our Account Exe doesn't hesitate to answer questions or escalate any service issues. She is timely with her response. Our servers are a critical means to service our clients and we know Riverstone is capable of keeping our agency up and running at all times.”
“Riverstone has been great so far. We moved equipment over to them a few years ago and have had a great relationship for support. Engineers have more knowledge than anyone else we've ran across for EMC speciality products and have been excellent at customer support. Would highly recommend for any organization looking at third party maintenance options.”
“I cannot say enough about Riverstone Technology. My company was placed in a tough position and Riverstone stepped up and was able to support us within our allowed budget. The continued support and friendly staff is just what my company needed. Thank you.”
“Reasonable support pricing for legacy systems and a very good support team with an excellent response time. Would definitely recommend if you are looking for third party support on your systems for cutting down yearly support costs.”
