“I am very happy with the help and support I have received from Alex at Riverstone. Communication is excellent and I look forward to working with them and potentially expanding our cover in the future.”
“The Riverstone team has been great so far. Super easy to work with and their support team has been the best I've seen so far in my 20 year experience. Would definitely recommend.”
“I left a very expensive IT support company after learning about Riverstone Technology. The company I left made no effort to understand my business or my IT needs. It was always about upgrading, ditching the old, and paying even higher, new support fees. We trusted the old company but realized they were all about selling more and more and not about relationships. With Riverstone Technology , I learned how to get the most out of the technology I had and even extend support on older yet useful technology. They really seemed to understand my company’s situation. I could always get in contact with someone rapidly and when something popped up they were there to help quickly and efficiently. Riverstone Technology has way more presence and knowledge when it comes to IT support than my old support company. And their service value was amazingly better than my old company. We will be partnering for a long time!”
“First off, fantastic customer service. The engineering team was very impressive and skilled, and we had very quick part replacement. If you aren’t happy with your manufactures support, you have got to reach out to Riverstone. I would highly recommend them to any company looking to lower support costs.”
“Great company. Didn’t realize how much I was paying for extended warranty support with Dell until I spoke with Riverstone. They saved me thousands and the support was exactly like Dell’s just much more cost effective!”
“Riverstone’s engineers are very knowledgeable and were able to help us with our Dell Equallogic and PowerEdges. It’s good to know that our hardware is taken care of. Highly recommend”
“We have been very pleased with our support from Riverstone Technology. Any time we have a failure they are extremely responsive and their engineers are very knowledgable and helpful. Every issue we have had thus far has been resolved in a timely manner. They even gave us a couple spare drives to keep onsite for us to use as ours fail. We will definitely renew in December!”
“Riverstone really made the process of ensuring our End of Life storage never lapsed in coverage. It also helped they were a fraction of what we’ve paid EMC for support maintenance the last couple of years!”
“We have had a few different support tickets as of now and have been extremely happy with the support team and service on all fronts. We moved our business over to Riverstone a few years ago and could not be happier. Their support team truly is the best in the business and we've had to figure that out the hard way through previous providers unfortunately. Would highly recommend to any company.”
“The engineers and dispatch team are top notch. Quick turnaround and very knowledgeable staff. Wish I found them before compared to other support I used to have with other vendors. Highly recommend Riverstone Technology for all your hardware support needs.”
