“Riverstone has been a great partner to work with to support legacy equipment that is no longer supported directly by the manufacturers. Each engagement with Riverstone has been extremely positive and they do an excellent job of understanding a customer's support requirements and provide an exceptional level of response and interaction. Really great to work with Riverstone as I'm always confident that they will take great care of the end user.”
“While we haven’t had an incident or other dealing with the support aspect, the sales process was seamless, communicative, and otherwise a pleasure to work with.”
“Legacy server + Riverstone warranty = no problem.
Legacy server + no warranty = trouble.
We've had a couple of hardware failures on old servers and it was no problem to have expedited parts shipped out on both occasions. For me, that peace of mind lets me stretch the budget a bit further and get more production life out of equipment that would otherwise have to be retired.
Ben Strednak
IT Manager
ASCO Aerospace”
“The account agent helped submit a ticket with support right away. Support was prompt and able to identify the correct power supply to ship out to me. I greatly appreciate the promptness and professionalism of Riverstone Tech.”
“Riverstone Technology came through where other vendors, not even Dell, could not. Our account exec, Kaylee, has consistently provided top-notch support and is a pleasure to work with. Thanks Kaylee!”
“Working with Kaylee is a pleasure because of her professionalism and prompt communication
skills. I look forward to working with Kaylee in the future.”
“amazing company! They are always quick to respond to all our needs. We have used Riverstone on multiple occasions. We have sold some of our older equipment, and we use them for 3rd party hardware support. We had a hardware issue in the past and received parts very quickly. I highly recommend them to anyone wanting great service and a great business partner.”
“Riverstone Tech is easy to work with thru the process of quoting and composing maintenance contracts. Appreciate the full engagement and quick response time.”
