“You charged me for this prescription and I paid for overnight shipping. And it never arrived. So it's really a zero. You lost the customer forever. And any other people I can tell to not order from you.”
“those are the most bitter chewable tablets i have tried, i would prefer to shallow pills, i would like to get pills instead but i can not get ahold of you, i tried calling but i was put on hold for 15 minutes and then it hung up. can you replace the chewable tablets?”
“I specifically ordered 50mg because the previous order of 100mg gave me headaches.
... And then you sent me 100mg anyway.
Super frustrating, and you guys are not paying attention to details. Very unhappy.”
“Near impossible to get help with a simple request to change my script from 60 to 90 days, as that method is more cost effective. Despite multiple e-mails and online inquiries, absolutely no follow-up assistance. Instead, one of the few replies simply canceled my current prescription-subscription, even though that was not requested. Truly a poor system that is not yet ready for prime-time. Frustrating. And I had high hopes initially.”
