Rockler have a Customer Happiness Grade of D. Customers are unhappy with their customer service.
“
I ordered a roller rated for 440lbs and what I received was only rated for 176lbs.
Immediately I emailed customer service, it's now been 7 days with no response. Hopefully pay-pal will refund my money or Rockler will decide to have some finally decide to have some customer service and fix the problem.
”
- Caleb
