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ROL Cruise Reviews

4.8 Rating 394 Reviews
A
Happiness Grade
A

Customer Service - Good

98.86%
Industry Average
Booked many cruises via ROL now and advisers always knowledgeable, friendly.Always 100 % satisfied with professional service.
posted 6 days ago - Graeme Gittins
Great customer service, we have been with them for many years and wouldn’t use anyone else.
posted 1 week ago - Maureen
Excellent personal service. Explained everything very well. A stress free and pleasureable experience. Will deal with ROL again.
posted 2 weeks ago - Allen
Excellent personal service. Explained everything very well. A stress free and pleasureable experience. Will deal with ROL again.
posted 2 weeks ago - Allen
Fast friendly service. Excellent deal, cheaper than going direct.
posted 2 weeks ago - Anonymous
Very good service from Emma, and I did have her going back and forwards to APT. Nothing was too much trouble, she stayed cheerful and chatty the whole time.
posted 1 month ago - Linda
Great service from Georgia, quick, responsive to questions, answered all my queries there and then.
posted 1 month ago - John Little
As always - efficient and friendly service.
posted 1 month ago - Anonymous
Just booked a holiday with ROL and received excellent service from Ellis.
posted 1 month ago - Christine and Alan
First class service from ROL yet again. Karen was knowledgable and extremely helpful with our booking.
posted 1 month ago - KK