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ROL Cruise Reviews

4.8 Rating 614 Reviews
A
Happiness Grade
A

Customer Service - Good

98.40%
Industry Average
I have used ROL for many years now and would not think of using any other company-I believe their service is unbeatable. In all of their Departments their services has been excellent
posted 1 week ago - Anonymous
Great service, nice people at the other end of the phone
posted 1 week ago - Rita Green
Excellent customer service very polite helpful and so friendly a very pleasant experience . Well done Rol
posted 1 week ago - Margaret Woodham
Prompt service at a good price. I spoke with Jasmine on 16/3/26 who gave me a quote. i told her that I would book the cruise at the weekend which I did today . I dealt with Jake who was efficient
posted 1 week ago - Laurence Bryant
As usual Liam extremely helpful and efficient, always excellent service from the concierge team
posted 1 week ago - Anonymous
Wonderful service, always helpful and efficient.
posted 2 weeks ago - Carol Howe
Sally from Conceige was absolutely brilliant! She listened to the questions, found out the answers and phoned back with the good news! Always feel confident when dealing with ROL! Thank you for your service and support.
posted 2 weeks ago - Anonymous
Excellent and friendly service, a pleasure to deal with.
posted 2 weeks ago - Anonymous
Excellent service as always
posted 2 weeks ago - Anne Nix
Excellent friendly service as usual. Super efficient and a pleasure to deal with. Thank You Once Again ROL !
posted 2 weeks ago - Kathleen Payton