ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.79

4.8 Rating 430 Reviews

96 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 430 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had another excellent experience booking with ROL. Emma was amazing, such patience when we hit a few technical stumbling blocks during the booking process, particularly in trying to book various connecting flights. Emma worked through the issues and managed to coordinate things with the tour company to find a perfect outcome. We couldn't have been more satisfied with the effort Emma put into finalising our booking, she went above and beyond. Thank you!”

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Posted 12 hours ago

“I had extra queries and she was great in helping me to get the booking.”

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Posted 12 hours ago

“As always, friendly, helpful and very pleasant assistant on the phone- makes booking easy and stress-free. ROL - wouldn't book with any one else!”

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Posted 19 hours ago

“As always, friendly, helpful and very pleasant assistant on the phone- makes booking easy and stress-free. ROL - wouldn't book with any one else!”

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Posted 19 hours ago

“Got the cruise sorted with no fuss. Georgia was very cheerful, professional and helpful.”

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Posted 1 day ago

“Very efficient on the phone. Quick and easy.”

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Posted 1 day ago

“Phoned for information regarding a future cruise. Very helpful advice given.”

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Posted 2 days ago

“Excellent customer care from Georgia and an extra discount to sweeten the deal”

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Posted 2 days ago

“Charming gentleman, very helpful.”

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Posted 3 days ago

“As ever, very informative agent, Ellis, and call back the next day from Chris as Ellis was out of the office for a couple of days. Very impressive pickup and all signed and sealed that day.”

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Posted 3 days ago

“Have traveled many times with ROL and always been satisfied this is the 2nd river cruise with APT and hopefully will be as good as the last Booked via Edward who was very helpful and thorough making sure everything was explained and covered”

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Posted 4 days ago

“Very friendly guy.”

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Posted 4 days ago

“Friendly and very helpful xx mm”

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Posted 5 days ago

“efficient sevice”

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Posted 5 days ago

“Phone answered immediately. Very helpful and informative specialist. Phoned back when he said he would and cruise booked.”

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Posted 5 days ago

“Easy booking Karen was first rate”

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Posted 5 days ago

“Always efficient, helpful, polite and willing to going above and beyond”

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Posted 6 days ago

“Efficient and helpful”

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Posted 6 days ago

“Very efficient very helpful and very pleasant it all went very well”

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Posted 6 days ago

“Excellent service from ROL. Had a few alterations to make which was done efficiently without fuss.”

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Posted 6 days ago

ROL Cruise is rated 4.8 based on 430 reviews