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ROL Cruise Reviews

4.6 Rating 195 Reviews
92 %
of reviewers recommend ROL Cruise
4.6
Based on 195 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Exceptional help and support from Colette following the cancellation of our river cruise with APT.
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Posted 1 day ago
Excellent and efficient
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Posted 6 days ago
Ellis was helpful and efficient. We always book our holidays through ROL as it is so convenient.
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Posted 2 weeks ago
Callum was extremely helpful, clear t hear and understand and booked our holiday for us speedily.,
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Posted 2 weeks ago
I got all the answers to my questions. A credit to the company.
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Posted 3 weeks ago
I have used ROL for several years and I have always found staff to be very helpful, polite and professional.
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Posted 3 weeks ago
Excellent. Immediate access to my details and cruise itinerary. Very efficient. .
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Posted 1 month ago
The agent i spoke to was very efficient and knowledgeable
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Posted 1 month ago
Spoke with Shane who made booking our river cruise very easy.
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Posted 1 month ago
We have used ROL for several years and always had an excellent experience.
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Posted 1 month ago
Ollie was very helpful and friendly, professional during the booking process. Thank you Ollie, will definitely ask for you when I make another booking.
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Posted 1 month ago
Jasmine was really great helping me all the way and even looking into hotel accommodation near the airport. Nothing was a problem for Jasmine. I will ask for her when I book another cruise.
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Posted 1 month ago
Easy to book with friendly, helpful member of staff.
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Posted 1 month ago
Olivia could not have been more helpful in dealing with APT. We wanted to join the ship in Nuremberg and fly home separately. Olivia sorted out a suitable reduction as well as arranging a cabin upgrade and dealing with all the details within 24 hours,
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Posted 1 month ago
Quick and easy to book
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Posted 1 month ago
Ellis Turner was extremely helpful and informative
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Posted 1 month ago
Pleasant lady to talk to, and efficient too.
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Posted 1 month ago
Darren was wonderful, went the extra mile. He was knowledgeable and made many helpful suggestions. It was a pleasure dealing with him
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Posted 2 months ago
Superb service as ever. Leona whom we have dealt with before, most definitely goes the extra 'cruise' mile to ensure said superb service.
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Posted 2 months ago
Efficient know the cruise lines and we appear to get a good price.
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Posted 2 months ago
ROL Cruise is rated 4.6 based on 195 reviews