ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.85

4.9 Rating 722 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.9

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 week ago

“changed cruise with no problem. well done”

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Posted 1 week ago

“Very helpful and sorted problem out by cancelling cruise booked as difficulty with transfers to Southampton and back. Lady organised transfering deposits already paid to another Fred Olsen cruise next year very stressful but now problem solved thankyou”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“I have just booked a Rhine river cruise, Darren the agent I spoke to was extremely helpful, very polite and informative about the cruise and boat. The booking process was quick and easy. We are now looking forward to going.”

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Posted 1 week ago

“Booking was very easy”

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Posted 2 weeks ago

“Friendly staff that answered all my questions”

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Posted 2 weeks ago

“Very helpful and knowledgeable representative named Ollie”

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Posted 2 weeks ago

“Jasmine very pleasant and helpful in every way”

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Posted 2 weeks ago

“Great customer service seamless booking all my queries were answered fully.”

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Posted 2 weeks ago

“easy to book with friendly staff”

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Posted 2 weeks ago

“A very knowledgeable and helpful travel expert (Billy).”

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Posted 2 weeks ago

“Excellant as always. Wouldn't use any other company”

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Posted 2 weeks ago

“Very good conversation regarding a new cruise. Price included ROL miles from recent cruise. All confirmed quickly.”

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Posted 2 weeks ago

“Friendly prompt & efficiently explained the options available.”

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Posted 2 weeks ago

“Very promptly, very helpful service.”

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Posted 2 weeks ago

“Helpful, Very Friendly, Effective!”

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Posted 2 weeks ago

“The booking procedure was done very quickly and helpfully. Natalie explained everything very thoroughly and clearly.”

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Posted 2 weeks ago

“Very quick answer on the phone, very helpful consultant, so easy to book”

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Posted 2 weeks ago

“Everything booked very simply and although we didn't get the Amsterdam - Budapest cruise, we got the reverse! so just different to what we had in our minds. Will speak to advisor but just concerned your literature stated we would be picked up and brought home, now this facility seems to have been discontinued. But it was part of your stated promises. Shouldn't you reimburse us for our transportation? I think so.”

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Posted 2 weeks ago

ROL Cruise is rated 4.9 based on 722 reviews