ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.84

4.8 Rating 613 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 613 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Jasmine.”

Helpful Report

Posted 49 minutes ago

“Chris very helpful,ease of booking.”

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Posted 1 hour ago

“Excellent and knowledgeable as always.”

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Posted 2 days ago

“Excellent service, knowledgeable and speedy on our booking. Well done! Sorry I didn’t catch the lady’s name.”

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Posted 2 days ago

“Ollie was extremely helpful. He took payment for our Canada trip and then discussed a Balkan Cruise with us and booked that. All very quick and efficient!”

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Posted 2 days ago

“Georgia was very helpful and efficient”

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Posted 2 days ago

“Darren was very helpful and the call was answered promptly.”

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Posted 2 days ago

“Zak, the customer rep. looked into the details of the holiday I was interested in, and when he could not get the answers straight away, he said he would call back as soon as he could, which he did within 10 minutes. What he told me led to my booking the holiday.”

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Posted 3 days ago

“Arranged cruise for my specification.”

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Posted 5 days ago

“Jasmine stepped us through the process efficiently and with empathy.”

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Posted 5 days ago

“booking made with Luke. quick and efficient”

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Posted 6 days ago

“Changing a booking with very little fuss made my experience exceptional. Thank you to the Team at ROL.”

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Posted 6 days ago

“Efficiency in returning our call and booking cruise”

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Posted 6 days ago

“Olly was very helpful and made the booking procedure very easy.”

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Posted 1 week ago

“Gemma was extremely helpful and made booking easy”

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Posted 1 week ago

“I have used ROL for many years now and would not think of using any other company-I believe their service is unbeatable. In all of their Departments their services has been excellent”

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Posted 1 week ago

“LIAM was very helpful and professional in our discussion when i booked a holiday culminating in the fact that there was no problems.”

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Posted 1 week ago

“Georgia couldn’t have been more helpful, She kept looking for me until we found the exact right holiday”

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Posted 1 week ago

“Very effcient and helpful”

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Posted 1 week ago

“We have booked many cruises through ROL over the years and Ollie was very helpful today when we decided to book a Fred Olsen cruise for later in the year. He was friendly and explained everything clearly.”

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Posted 1 week ago

ROL Cruise is rated 4.8 based on 613 reviews