ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.78

4.8 Rating 394 Reviews

96 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 394 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service.”

Helpful Report

Posted 4 hours ago

“Julia was extremely helpful and efficient. A credit to an already excellent company. Digby Gardner”

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Posted 1 day ago

“Excellent customer service”

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Posted 2 days ago

“As always Darren was very helpfull as all the staff have been in the past. Just came back from a holiday booked through ROL which was brilliant and have now rebooked for 2026. Staff are very professional and knowledgeable a pleasure to deal with.”

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Posted 2 days ago

“Ollie who I spoke to was friendly, happy and helpful - he even remembered booking me on a previous cruise - I was very impressed with the service!”

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Posted 2 days ago

“Pleasant helpful staff and excellent service”

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Posted 3 days ago

“As always helpful knowledgeable staff make the process easy.”

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Posted 3 days ago

“As always helpful knowledgeable staff make the process easy.”

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Posted 3 days ago

“Booked many cruises via ROL now and advisers always knowledgeable, friendly.Always 100 % satisfied with professional service.”

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Posted 6 days ago

“Excellent personal service. Explained everything very well. A stress free and pleasureable experience. Will deal with ROL again.”

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Posted 2 weeks ago

“Excellent personal service. Explained everything very well. A stress free and pleasureable experience. Will deal with ROL again.”

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Posted 2 weeks ago

“Very efficient as per usual. All questions answered. Cannot fault you at all. Keep up the good work and we will keep on booking.”

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Posted 2 weeks ago

“Fast friendly service. Excellent deal, cheaper than going direct.”

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Posted 2 weeks ago

“Katie was very efficient and helpful. Everything went really smoothly, so we have another holiday to look forward to! Many thanks.”

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Posted 2 weeks ago

“All very friendly and supportive. Efficiently done with a speedy conclusion. Thanks to Jade. David Whittle”

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Posted 2 weeks ago

“Callum was very helpful and personable”

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Posted 2 weeks ago

“All went smoothly and easily”

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Posted 2 weeks ago

“Leona was most helpful. Phoned back ASAP, sorted booking out quickly with all details, very efficient. Thank you”

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Posted 2 weeks ago

“Booking agent very helpful and managed to secure me a great price.”

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Posted 2 weeks ago

“Easy straightforward and competitive price. Whats not to like!!”

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Posted 3 weeks ago

ROL Cruise is rated 4.8 based on 394 reviews