ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.73

4.7 Rating 290 Reviews

94 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.7

Based on 290 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantastic service with jo. she sorted out everything we needed with flights and extra days on a river cruise holiday. she was very helpful”

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Posted 4 days ago

“Booking experience good and quick. Let's hope the cruise is the same.”

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Posted 6 days ago

“Zak was very helpful and answered all our questions”

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Posted 1 week ago

“Ben was extremely helpful.”

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Posted 1 week ago

“Ollie was very engaging, polite and professional”

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Posted 1 week ago

“Everything explained.”

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Posted 1 week ago

“Very helpful gentleman Ellis went out of his way to find best dates ect”

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Posted 1 week ago

“Very professional, prompt return call after sorting some issues. Well done Emma!”

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Posted 1 week ago

“Clearly spoken knowledgeable response to my questions, coupled with a pleasant manner.”

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Posted 1 week ago

“Courtesy, informative and helpful, what more could one want. Many thanks”

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Posted 2 weeks ago

“Fantastic service from Jo,”

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Posted 2 weeks ago

“All straight forward and calmly undertaken. Ellis was very helpful and understood my requirements.”

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Posted 2 weeks ago

“I spoke to Luke who gave me all the information I required and the service was quick and easy.”

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Posted 2 weeks ago

“I always book with ROL. Shane, as all ROL staff members, was knowledgeable, courteous and helpful. I was pleased to be able to speak to someone who has been to Vietnam before booking. Thank you.”

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Posted 3 weeks ago

“Spoke with Karen Titler who was extremely helpful. I felt very reassured about booking my holiday and everything was as she said on the booking form. Felt a good rapport with her”

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Posted 4 weeks ago

“Stephen was a joy to speak to. very helpful, told me everything i needed to know. just did the job without any fuss. Thank you”

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Posted 4 weeks ago

“Very good service and value for money”

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Posted 1 month ago

“I dealt with Olivia who was extremely helpful, knowledgeable and easy to deal with. We wanted a few changes which she handled with ease and nothing was too much trouble. We have used a couple of other cruise companies previously but Rol is a league above.”

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Posted 1 month ago

“The cruise assistant was very helpful and knowledgeable. There was no pressure to book.”

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Posted 1 month ago

“As always, excellent service from Liam in ROL Concierge”

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Posted 1 month ago

ROL Cruise is rated 4.7 based on 290 reviews