ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.84

4.8 Rating 614 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have booked many cruises through ROL over the years and Ollie was very helpful today when we decided to book a Fred Olsen cruise for later in the year. He was friendly and explained everything clearly.”

Helpful Report

Posted 1 week ago

“Sally was cheerful, knowledgeable and extremely helpful. A pleasure to deal with.”

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Posted 1 week ago

“Ollie was amazing helping me book our first river cruise gotus a very good price and flights from Bristol as we hate flying from London Quickest holiday booking we have ever done Thank you Ollie”

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Posted 1 week ago

“Calum was excellent when I phoned with questions,very helpful and knowledgeable. He made the process of booking simple and straightforward. Many thanks, Calum!”

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Posted 1 week ago

“Great service, nice people at the other end of the phone”

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Posted 1 week ago

“Excellent customer service very polite helpful and so friendly a very pleasant experience . Well done Rol”

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Posted 1 week ago

“Efficient and profesional, booking was straight forward and I always feel confident in ROL's ability to follow through in the event of travel problems which can come without notice such as wars, strikes and acts of God. The building for future booking credit is also wlcome.”

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Posted 1 week ago

“Leona was delightful. She gave us very useful advice to find the best options for us.”

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Posted 1 week ago

“Prompt service at a good price. I spoke with Jasmine on 16/3/26 who gave me a quote. i told her that I would book the cruise at the weekend which I did today . I dealt with Jake who was efficient”

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Posted 1 week ago

“As usual Liam extremely helpful and efficient, always excellent service from the concierge team”

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Posted 1 week ago

“As we have come to expect, another very helpful, knowledgeable and friendly booking process. Leona also managed to arrange it so that we can fly from our local airport - very much appreciated”

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Posted 1 week ago

“Friendly, helpful and efficient.”

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Posted 2 weeks ago

“With gratitude to Kelly for her help in sorting out a tricky problem”

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Posted 2 weeks ago

“Very knowledgeable ROL cruise advisor Great price Delighted with itinerary Straightforward booking process Will definitely use ROL in the future”

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Posted 2 weeks ago

“Wonderful service, always helpful and efficient.”

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Posted 2 weeks ago

“Sally always ready to help and sort our requirements out without any hassle. Great team behind too”

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Posted 2 weeks ago

“Sally from Conceige was absolutely brilliant! She listened to the questions, found out the answers and phoned back with the good news! Always feel confident when dealing with ROL! Thank you for your service and support.”

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Posted 2 weeks ago

“Very easy and quick”

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Posted 2 weeks ago

“Great to speak to somebody that I could understand! Very helpful”

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Posted 2 weeks ago

“Very helpful and efficient dealing with Joe was excellent”

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Posted 2 weeks ago

ROL Cruise is rated 4.8 based on 614 reviews