ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.78

4.8 Rating 394 Reviews

96 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 394 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gentleman we spoke to was very helpful and very polite he told us all about the cruise we wanted to do.”

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Posted 3 weeks ago

“Edward was most helpful and put me at ease with my queries, no questions are stupid i was told. Mind put at rest and doubts clarified.”

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Posted 3 weeks ago

“The booking process was easy and straightforward. Billy was professional, informative and friendly.”

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Posted 3 weeks ago

“Very good service from Emma, and I did have her going back and forwards to APT. Nothing was too much trouble, she stayed cheerful and chatty the whole time.”

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Posted 1 month ago

“Great service from Georgia, quick, responsive to questions, answered all my queries there and then.”

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Posted 1 month ago

“As always - efficient and friendly service.”

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Posted 1 month ago

“Just booked a holiday with ROL and received excellent service from Ellis.”

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Posted 1 month ago

“Excellent communication and information faultless. Well done”

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Posted 1 month ago

“First class service from ROL yet again. Karen was knowledgable and extremely helpful with our booking.”

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Posted 1 month ago

“Very helpful and understanding, thankyou”

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Posted 2 months ago

“Friendly, helpful staff”

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Posted 2 months ago

“Jo was extremely helpful and gave some good advice about the cruise. This is our first river cruise and Jo guided us through the booking process and made it very simple and easy to understand..”

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Posted 2 months ago

“Great as always”

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Posted 2 months ago

“Jake was most helpful and made booking easy giving me time to double check with my husband before final confirmation”

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Posted 2 months ago

“They were really helpful and patient”

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Posted 2 months ago

“Georgia was a very helpful and polite adviser Very prompt service”

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Posted 2 months ago

“Fantastic choice we picked this river cruise for Christmas . Excellent Jake Nichols was so polite and such a professional manner very helpful could nt ask for more .”

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Posted 2 months ago

“Successfully booked us a river cruise”

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Posted 2 months ago

“Very professional...all sorted in a few minutes”

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Posted 2 months ago

“Very polite and efficient and made my booking very easy”

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Posted 3 months ago

ROL Cruise is rated 4.8 based on 394 reviews