ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.76

4.8 Rating 352 Reviews

95 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 352 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chris was very helpful nothing to much trouble and professional. Thanks.”

Helpful Report

Posted 1 month ago

“Jake did a great job in sorting out our APT cruise next year.”

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Posted 1 month ago

“We booked our first River cruise with them, good with information, price, and easily reached on the telephone.”

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Posted 1 month ago

“Sorry pressed wrong button , Emma was quite excellent and understanding , all questions were answered professionally with great charm.”

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Posted 1 month ago

“Excellent service from Jake, explained everything and made the whole experience very easy.”

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Posted 1 month ago

“Excellent service wrt our booking. Edward is a credit to your team.”

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Posted 1 month ago

“Excellent customer service”

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Posted 2 months ago

“Very helpful and friendly adviser who phoned back very promptly and dealt with my question very efficiently.”

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Posted 2 months ago

“Perfect service as usual, unfortunately I forgot to ask the guys name as I usually do but 10 out of 10 for service”

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Posted 2 months ago

“As always, most helpful and professional. This is why we always use ROL”

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Posted 2 months ago

“Enquiry was dealt with in a timely and courteous manner by Darren.”

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Posted 2 months ago

“Edward answered all my questions clearly and nothing was too much and sorted regional flights from Manchester which was great 👍”

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Posted 2 months ago

“Shane was very helpful and knowledgeable, answered all our questions. Made the booking of our European river cruise so easy . Thanks.”

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Posted 2 months ago

“Have had some great times with you.”

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Posted 2 months ago

“Darren was very helpful as he was very aware of our needs and was dealt with them admirably and professionally. I felt very reassured and confident that we, yet again booked with ROL.”

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Posted 2 months ago

“Prompt action”

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Posted 2 months ago

“Booking was very easy and I got what I wanted with the help of the booking representative”

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Posted 2 months ago

“Brilliant customer service from Matt today”

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Posted 3 months ago

“fantastic service with jo. she sorted out everything we needed with flights and extra days on a river cruise holiday. she was very helpful”

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Posted 3 months ago

“Booking experience good and quick. Let's hope the cruise is the same.”

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Posted 3 months ago

ROL Cruise is rated 4.8 based on 352 reviews