ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.73

4.7 Rating 290 Reviews

94 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.7

Based on 290 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made a late booking for a river cruise in the Balkans. Everything went smoothly and booked the last cabin available within 20 minutes. Through out, the ROL staff was very helpful, patient and efficient. Being a seasoned cruiser made the process, smootha and pleasant.”

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Posted 3 months ago

“Looked into different options and found the best value”

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Posted 3 months ago

“Great service, as always. Thank you.”

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Posted 3 months ago

“Olivia was polite, very informative and thorough in her enquiries on our behalf. Clearly very experienced and a pleasure to do business with. Really looking forward to our holiday, thank you!”

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Posted 3 months ago

“Always very helpful and pleasant when booking and also any questions answered or followup when needed.”

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Posted 4 months ago

“Being able to book from abroad via email instead of by phone call.”

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Posted 4 months ago

“Darren was extremely helpful and unfussy”

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Posted 4 months ago

“Stephen very helpful. Got sorted quickly”

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Posted 4 months ago

“Speedy,efficient, professional booking process.”

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Posted 4 months ago

“Very good service polite and friendly a”

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Posted 4 months ago

“I have used ROL many times for bookings and they always come up as the best value for money. All of the consultants are very friendly and helpful. Today I spoke to Jo who gave me all the information I needed for my booking.”

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Posted 4 months ago

“Very helpful and knowledgeable advisor (Georgia).”

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Posted 4 months ago

“Great service from Billy, a very efficient, friendly travel consultant who answered all queries clearly. Many thanks.”

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Posted 4 months ago

“Very efficient travel consultant who answered queries clearly and made booking very straightforward.”

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Posted 5 months ago

“Great service once again thank you prompt efficient and a very nice lady”

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Posted 5 months ago

“Booked with Katie who was most helpful in arranging a river cruise for 2 solo passengers at a more reasonable price”

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Posted 5 months ago

“Great service”

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Posted 5 months ago

“Good service from Zac. Called back with answer to my question.”

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Posted 5 months ago

“Excellent services - jasmine was a treat to deal with.”

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Posted 5 months ago

“Excellent service and attention from the reservations member of staff. I queried a different mode of transport which she then pursued for me though it turned out better to simply fly, however, I much appreciated her trying to help.”

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Posted 5 months ago

ROL Cruise is rated 4.7 based on 290 reviews