ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.76

4.8 Rating 352 Reviews

95 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 352 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gd information from Ellis and was expecting him to call back at 3pm as arranged, didn't happen and price was increased. Also price in brochure when booked wasn't available, should inform us this could happen.”

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Posted 3 months ago

“Brilliant customer service from Matt today”

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Posted 3 months ago

“fantastic service with jo. she sorted out everything we needed with flights and extra days on a river cruise holiday. she was very helpful”

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Posted 3 months ago

“All fine and seamless in the booking”

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Posted 3 months ago

“Booking experience good and quick. Let's hope the cruise is the same.”

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Posted 3 months ago

“Zak was very helpful and answered all our questions”

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Posted 3 months ago

“Ben was extremely helpful.”

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Posted 3 months ago

“Ollie was very engaging, polite and professional”

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Posted 3 months ago

“Everything explained.”

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Posted 3 months ago

“Very helpful gentleman Ellis went out of his way to find best dates ect”

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Posted 3 months ago

“Very professional, prompt return call after sorting some issues. Well done Emma!”

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Posted 3 months ago

“Clearly spoken knowledgeable response to my questions, coupled with a pleasant manner.”

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Posted 3 months ago

“Courtesy, informative and helpful, what more could one want. Many thanks”

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Posted 3 months ago

“Fantastic service from Jo,”

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Posted 3 months ago

“All straight forward and calmly undertaken. Ellis was very helpful and understood my requirements.”

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Posted 3 months ago

“I spoke to Luke who gave me all the information I required and the service was quick and easy.”

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Posted 3 months ago

“Why, said what I needed. Sorted.”

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Posted 3 months ago

“I always book with ROL. Shane, as all ROL staff members, was knowledgeable, courteous and helpful. I was pleased to be able to speak to someone who has been to Vietnam before booking. Thank you.”

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Posted 3 months ago

“Spoke with Karen Titler who was extremely helpful. I felt very reassured about booking my holiday and everything was as she said on the booking form. Felt a good rapport with her”

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Posted 3 months ago

“Stephen was a joy to speak to. very helpful, told me everything i needed to know. just did the job without any fuss. Thank you”

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Posted 3 months ago

ROL Cruise is rated 4.8 based on 352 reviews