ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.73

4.7 Rating 291 Reviews

95 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.7

Based on 291 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got all the answers to my questions. A credit to the company.”

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Posted 7 months ago

“I have used ROL for several years and I have always found staff to be very helpful, polite and professional.”

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Posted 7 months ago

“Excellent. Immediate access to my details and cruise itinerary. Very efficient. .”

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Posted 7 months ago

“The agent i spoke to was very efficient and knowledgeable”

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Posted 7 months ago

“Spoke with Shane who made booking our river cruise very easy.”

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Posted 7 months ago

“We have used ROL for several years and always had an excellent experience.”

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Posted 7 months ago

“Ollie was very helpful and friendly, professional during the booking process. Thank you Ollie, will definitely ask for you when I make another booking.”

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Posted 7 months ago

“Jasmine was really great helping me all the way and even looking into hotel accommodation near the airport. Nothing was a problem for Jasmine. I will ask for her when I book another cruise.”

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Posted 7 months ago

“Easy to book with friendly, helpful member of staff.”

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Posted 7 months ago

“Olivia could not have been more helpful in dealing with APT. We wanted to join the ship in Nuremberg and fly home separately. Olivia sorted out a suitable reduction as well as arranging a cabin upgrade and dealing with all the details within 24 hours,”

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Posted 8 months ago

“Quick and easy to book”

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Posted 8 months ago

“Ellis Turner was extremely helpful and informative”

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Posted 8 months ago

“Pleasant lady to talk to, and efficient too.”

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Posted 8 months ago

“Darren was wonderful, went the extra mile. He was knowledgeable and made many helpful suggestions. It was a pleasure dealing with him”

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Posted 8 months ago

“Superb service as ever. Leona whom we have dealt with before, most definitely goes the extra 'cruise' mile to ensure said superb service.”

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Posted 8 months ago

“Efficient know the cruise lines and we appear to get a good price.”

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Posted 8 months ago

“Cruise agent Jasmine went far beyond what I expected. She repeatedly attempted to secure the booking as there was continually changing availability. I did secure the requested cruise in the requested cabin.”

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Posted 8 months ago

“I was able to get what I wanted”

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Posted 8 months ago

“Very easy to book the holiday and the agent was very thorough”

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Posted 8 months ago

“SO HELPFUL... and I loved the person who did my booking.. (sorry I didn't take her name)”

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Posted 9 months ago

ROL Cruise is rated 4.7 based on 291 reviews