ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.85

4.9 Rating 722 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.9

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rachel was very helpful, very polite and knowledgeable – a pleasure to deal with.”

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Posted 2 months ago

“As we have come to expect, another very helpful, knowledgeable and friendly booking process. Leona also managed to arrange it so that we can fly from our local airport - very much appreciated”

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Posted 2 months ago

“Friendly, helpful and efficient.”

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Posted 2 months ago

“With gratitude to Kelly for her help in sorting out a tricky problem”

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Posted 2 months ago

“Very knowledgeable ROL cruise advisor Great price Delighted with itinerary Straightforward booking process Will definitely use ROL in the future”

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Posted 2 months ago

“Wonderful service, always helpful and efficient.”

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Posted 2 months ago

“Sally always ready to help and sort our requirements out without any hassle. Great team behind too”

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Posted 2 months ago

“Sally from Conceige was absolutely brilliant! She listened to the questions, found out the answers and phoned back with the good news! Always feel confident when dealing with ROL! Thank you for your service and support.”

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Posted 2 months ago

“Very easy and quick”

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Posted 2 months ago

“Great to speak to somebody that I could understand! Very helpful”

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Posted 2 months ago

“Very helpful and efficient dealing with Joe was excellent”

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Posted 2 months ago

“All went smoothly no problems”

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Posted 2 months ago

“Booking with Leona was very easy. She knew exactly what she was doing and got us a good deal.”

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Posted 2 months ago

“I had done my homework already and had the Fred Olsen website on screen with deck plan and availability. With ROL Cruise therefore it took barely 5 minutes to book our chosen cabin and pay the deposit plus I got a small discount because we had booked with them once before.”

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Posted 2 months ago

“Booking process really easy. Member of the team really helpful and informative”

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Posted 2 months ago

“Excellent and friendly service, a pleasure to deal with.”

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Posted 2 months ago

“Remembered us from a few years back, first class as we remembered. All well explained.”

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Posted 2 months ago

“Excellent service as always”

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Posted 2 months ago

“Excellent friendly service as usual. Super efficient and a pleasure to deal with. Thank You Once Again ROL !”

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Posted 2 months ago

“Whereas I did not actually speak to anyone at ROL my friend Mrs Valerie rich booked our cruise and she received the usual attention and help that we have become used to when dealing with ROL. Well done.”

Helpful Report

Posted 2 months ago

ROL Cruise is rated 4.9 based on 722 reviews