ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.85

4.9 Rating 722 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.9

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A pleasant experience booking my next holiday. Emma was knowledgeable and efficient and made my booking feel valued.”

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Posted 2 months ago

“Friendly knowledgeable staff answer phone. Easy to book, cruise & extras .”

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Posted 2 months ago

“Kelly was helpful and dealt with my booking transfer efficiently”

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Posted 2 months ago

“The agent made the booking process enjoyable and easy”

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Posted 2 months ago

“The whole process was extremely easy to understand and I was very happy with the professionalism and friendly service that I received. I’m now looking forward to my very first cruise for my 60th birthday year.”

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Posted 2 months ago

“think her name was Georgia or Georgie - she helped me cancel one cruise and re-book to a different one, explaining that one has to spend 75per cent of the original cruise price. Have booked several times with ROL and would definitely continue to do so. Mrs makepeace”

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Posted 2 months ago

“Excellent service provided by Georgie. We had previously booked a Fred Olsen World cruise for January 2027 which, unfortunately we will now not be able to go on. However, Georgie took the time to go through all the options available to us, sorted out payment, new cruises etc etc. Really wonderful service. Thanks to all concerned”

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Posted 2 months ago

“Very efficient booking experience. Matthew was very helpful and polite.”

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Posted 2 months ago

“Knowledgable, friendly staff, easy to book”

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Posted 2 months ago

“My husband and I had very friendly person from ROL run though all the booking and very helpful. All easy to deal with this company would recommend”

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Posted 2 months ago

“Really efficient, helpful and friendly adviser (Jo) and she saw us through the process smoothly and quickly. Very good.”

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Posted 2 months ago

“All booked smoothly. Ten mins from inquiry was booked on board.”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“Ollie was super efficient, and booking very easy”

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Posted 2 months ago

“Very efficient helped me to get a good price, please to book another cruise with ROL”

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Posted 2 months ago

“Very easy to book. Matthew was friendly and helpful and helped me through all the options clearly.”

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Posted 2 months ago

“Easy booking as always. Friendly, knowledgeable professional lady ( Rachel) who sorted everything. Recommend to all”

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Posted 2 months ago

“Very friendly and helpful.”

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Posted 2 months ago

“Took the time to find us the best deal . Very polite and efficient.”

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Posted 2 months ago

“Very helpful , efficient and polite”

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Posted 2 months ago

ROL Cruise is rated 4.9 based on 722 reviews