ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.84

4.8 Rating 614 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great experience.”

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Posted 2 months ago

“Ollie was extremely polite and efficient when dealing with my booking. He made the whole process very easy.”

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Posted 2 months ago

“An easy company to do business with. A very helpful agent who assisted in us completing the deal with the minimum of fuss. Treated with respect throughout the process.”

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Posted 2 months ago

“very efficient”

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Posted 2 months ago

“Knowledgeable, friendly cruise consultant who answered all our questions and sorted out our booking quickly and efficiently.”

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Posted 2 months ago

“Knowledgeable, friendly cruise consultant who answered all our questions and sorted out our booking quickly and efficiently.”

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Posted 2 months ago

“The service, advice & professionalism given by Edward today was of the highest possible standard & helped us tremendously in making up our minds to book our next cruise. Thanks a million Edward.”

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Posted 2 months ago

“Jack who answered my phone was extremely patient and understanding, answering my questions in regards to booking etc.”

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Posted 2 months ago

“Excellent help from Edward in making our cruise booking so easy. Lots of information and advice was given”

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Posted 2 months ago

“Liam was his usual helpful cheerful self.”

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Posted 2 months ago

“Luke was very professional and made me feel at ease whole booking the cruise. The reduction on price as new to ROL was brilliant too, thank you.”

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Posted 2 months ago

“Well looked after”

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Posted 2 months ago

“There are really 2 reviews here a 1 star for the first call and 5 for the second. I rang to enquire about a river cruise and was told the agent would check availability and ring me back the same afternoon. I waited for the rest of the day but no call came. The second time I rang, the following afternoon, your agent did everything whilst I was on the phone. In less than half an hour the cruise and flights were completely sorted. She was really pleasant, efficient and friendly and we are now looking forward to our river cruise. Thank you.”

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Posted 2 months ago

“Excellent booking service, and friendly staff. Some of the small print is a bit silly, restrictive and unhelpful. The cruise is reasonable value; the advertised optional extras are silly prices.”

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Posted 2 months ago

“Excellent service in booking my cruise with them .”

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Posted 2 months ago

“Very efficient booking process”

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Posted 2 months ago

“Edward was very patient and really knew about the cruise line we booked the holiday with. Acredit to your company”

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Posted 2 months ago

“Lovely lady named Rachel talked us through the whole process. Very efficient and knowledgeable.”

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Posted 2 months ago

“No problem experienced at all”

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Posted 2 months ago

“Booking agent was a pleasure to talk to. I was treated with respect and courtesy.”

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Posted 2 months ago

ROL Cruise is rated 4.8 based on 614 reviews