ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.73

4.7 Rating 292 Reviews

95 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.7

Based on 292 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient conversation with your representative during our telecon..... just awaiting feedback from your other people re : flights to Sydney now [i.e. Airport, timings etc]”

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Posted 1 year ago

“Pleasant and efficient representation”

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Posted 1 year ago

“Answered all of my questions. Very knowledgeable and helpful”

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Posted 1 year ago

“Great service, Jasmin was very helpful, had good knowledge of our cruise. The price was competitive so we were happy to book”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Jasmin was very helpful. We have used ROL twice before and have found them very competitive and organised. Easy to book and reliable .”

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Posted 1 year ago

“Easy and friendly service”

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Posted 1 year ago

“Really helpful advice and support from Zak. Answered all our queries thoroughly. Would definitely use again.”

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Posted 1 year ago

“Sally in the Concierge Dept. was excellent as usual. Everything explained clearly and concisely. All options clearly explained. The whole process from enquiry to booking took less than 40 minutes over 2 phone conversations.”

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Posted 1 year ago

“Zac very helpful and answered any questions I raised.”

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Posted 1 year ago

“Never told me about the 15%discount on the drinks package.”

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Posted 1 year ago

“Very easy to deal with, knowledgable and very polite staff .”

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Posted 1 year ago

“easy to do . nice to deal with pleasant , happy people who know what they are doing .”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Excellent customer service as usual, all questions answered and extremely helpful. Liam always so helpful and goes out his way to whatever he can for you. You always rely on ROL, wouldn’t book with anyone else.”

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Posted 1 year ago

“ROL is both reliable, efficient and always gives us such excellent advice that we have every confidence in them. They act on our request, provide us with immediate feedback enabling us to book without any hassle, even when abroad! Thank you.”