ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.84

4.8 Rating 614 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always efficient, helpful, polite and willing to going above and beyond”

Helpful Report

Posted 2 months ago

“Efficient and helpful”

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Posted 2 months ago

“Very efficient very helpful and very pleasant it all went very well”

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Posted 2 months ago

“Excellent service from ROL. Had a few alterations to make which was done efficiently without fuss.”

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Posted 2 months ago

“Chris was very patient and helpful. He made it a very simple purchase.”

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Posted 2 months ago

“Edward was very helpful and made booking so easy”

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Posted 2 months ago

“Have used ROL for many years and have just booked another cruise with this excellent company. The staff are so helpful and take time to ensure everything meets your specific needs - thank you Billy for your advice and patience today.”

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Posted 2 months ago

“Very polite and helpful a pleasure to deal with .”

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Posted 2 months ago

“Darren was very friendly, helpful and had my holiday booked and sorted in a very timely manner.”

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Posted 2 months ago

“very helpful and nice operative”

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Posted 2 months ago

“Booking made quickly and easily”

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Posted 3 months ago

“As usual the ROL young lady who took my booking dealt with it in a friendly and efficient manner. It is always a joy to deal with the staff at ROL. Thanks for your help,and a happy new year.”

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Posted 3 months ago

“Jade was excellent and efficient the whole process was great”

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Posted 3 months ago

“ROL staff are always helpful and give great advice.”

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Posted 3 months ago

“Good contact, felt I was given good options. Get cruise miles discount.”

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Posted 3 months ago

“Good, clear advice. Julua was a good listener. Did best to find the right cabin for me. Good price. Gave me time to make my decision. Only negative comment is that the offer to give £500 M & S voucher can be misleading. I initially read it as it applied to all bookings. I think it is used as an enticed but can waste your time and energy.”

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Posted 3 months ago

“The booking lady Jo was so very helpful and obliging. Also very explicit in all details”

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Posted 3 months ago

“Had no reply to my quieury of why i paid more to R O L than i would have done booking direct with Fred Olsen”

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Posted 3 months ago

“Julia booked us on our Christmas cruise on Bolette leaving Liverpool on December 21st 2026. She found us the perfect cabin & was most helpful. Excellent & efficient service yet again from ROL”

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Posted 3 months ago

“Very helpful phone calls soon sorted out my switch of dates on the cruise already booked.”

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Posted 3 months ago

ROL Cruise is rated 4.8 based on 614 reviews