ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.78

4.8 Rating 394 Reviews

96 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 394 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Excellent and efficient”

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Posted 1 year ago

“Ellis was helpful and efficient. We always book our holidays through ROL as it is so convenient.”

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Posted 1 year ago

“Callum was extremely helpful, clear t hear and understand and booked our holiday for us speedily.,”

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Posted 1 year ago

“I got all the answers to my questions. A credit to the company.”

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Posted 1 year ago

“I have used ROL for several years and I have always found staff to be very helpful, polite and professional.”

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Posted 1 year ago

“Excellent. Immediate access to my details and cruise itinerary. Very efficient. .”

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Posted 1 year ago

“The agent i spoke to was very efficient and knowledgeable”

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Posted 1 year ago

“Spoke with Shane who made booking our river cruise very easy.”

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Posted 1 year ago

“We have used ROL for several years and always had an excellent experience.”

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Posted 1 year ago

“Ollie was very helpful and friendly, professional during the booking process. Thank you Ollie, will definitely ask for you when I make another booking.”

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Posted 1 year ago

“Jasmine was really great helping me all the way and even looking into hotel accommodation near the airport. Nothing was a problem for Jasmine. I will ask for her when I book another cruise.”

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Posted 1 year ago

“Easy to book with friendly, helpful member of staff.”

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Posted 1 year ago

“Olivia could not have been more helpful in dealing with APT. We wanted to join the ship in Nuremberg and fly home separately. Olivia sorted out a suitable reduction as well as arranging a cabin upgrade and dealing with all the details within 24 hours,”

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Posted 1 year ago

“Quick and easy to book”

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Posted 1 year ago

“Ellis Turner was extremely helpful and informative”

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Posted 1 year ago

“Pleasant lady to talk to, and efficient too.”

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Posted 1 year ago

“Darren was wonderful, went the extra mile. He was knowledgeable and made many helpful suggestions. It was a pleasure dealing with him”

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Posted 1 year ago

“Superb service as ever. Leona whom we have dealt with before, most definitely goes the extra 'cruise' mile to ensure said superb service.”

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Posted 1 year ago

“Efficient know the cruise lines and we appear to get a good price.”

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Posted 1 year ago

“Cruise agent Jasmine went far beyond what I expected. She repeatedly attempted to secure the booking as there was continually changing availability. I did secure the requested cruise in the requested cabin.”

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Posted 1 year ago

ROL Cruise is rated 4.8 based on 394 reviews