ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.85

4.9 Rating 722 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.9

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ollie was patient handling our questions which were very positively resolved and booking was made.”

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Posted 3 months ago

“As a new customer I found Chris very helpful and informative. We look forward to the cruise and the £30 John Lewis gift are as promised. Roy Pike”

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Posted 3 months ago

“Natalie was very helpful and patient. She answered all my questions and was very knowledgable. A good experience.”

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Posted 3 months ago

“ROL operator was very helpful , Booking my cruise was easy.”

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Posted 3 months ago

“Lady that rang me was knowledegable and able to answer all my questions.”

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Posted 3 months ago

“We needed to reorganise a cruise already booked and your staff Marie and Jo were very helpful in helping us to achieve this.”

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Posted 3 months ago

“Always an easy process with very helpful operators. Any problem quickly sorted.”

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Posted 3 months ago

“Just booked another cruise with Karen at ROL. Karen was extremely helpful and pleasant getting what I wanted on this cruise. I’m very delighted with the result. Thank you so much.”

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Posted 3 months ago

“you certainly sorted everything out Thankyou Chris Milligan”

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Posted 3 months ago

“Jo was very knowledgeable and helpful. She answered all my queries and was very pleasant. Thank you for making it so easy for us to book.”

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Posted 3 months ago

“Efficient cruise booking made with knowledgeable staff member at ROL”

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Posted 3 months ago

“Jake was most helpful in booking our Riviera river cruise and answering all our questions.”

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Posted 3 months ago

“Darren was a wonderfully helpful member of staff and a great credit to you”

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Posted 3 months ago

“Ellis was extremely friendly, helpful and professional. Answered our questions and arranged flights from our local airport. Excellent service.”

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Posted 3 months ago

“As always ROL was very efficient dealing with our booking. Ellis was very helpful, efficient and knowledgeable, and helped in arranging flights from Norwich, without incurring any extra expense.”

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Posted 3 months ago

“Booking with Jake made our first experience smooth and I'm sure he would assist with any queries in the future.”

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Posted 3 months ago

“Excellent help and sorted all our problems with the minimum of fuss. Will certainly use your company again.”

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Posted 3 months ago

“Very easy to use, helpful staff.”

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Posted 3 months ago

“I have had dealings with both Olly and Shane who have been friendly and very helpful and knowledgeable.”

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Posted 3 months ago

“I dealt with Olly who was most helpful and efficient.”

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Posted 3 months ago

ROL Cruise is rated 4.9 based on 722 reviews