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ROL Cruise Reviews

4.7 Rating 293 Reviews
95 %
of reviewers recommend ROL Cruise
4.7
Based on 293 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
As always professional, hepful and courteous service.
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Posted 1 year ago
Spoke to Callum - very helpful and knowledgable and we booked the cruise that we chose.
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Posted 1 year ago
Spoke to Callum who was very polite and helpful when booking my cruise on Queen Anned
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Posted 1 year ago
Very helpful and efficient. Thanks Callum
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Posted 1 year ago
Excellent, competent and friendly
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Posted 1 year ago
Agent was very helpful and efficient. The booking was made very quickly and without any problems. Excellent service.
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Posted 1 year ago
i BOOKED MY CRUISE WITH jOE WHO WAS SO FRIENDLY AND VERY EFFICIENT OBVIOUSLY WELL EX[ERIENCED. MY ONLY DISAPPOINTMENT WAS THE VERY LOW ON-BOARD SPEND GRANTED ESPECIALLY WITH IT BEING A 35 NIGHY CRUISE
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Posted 1 year ago
Excellent service and friendly staff. Would definitely recommend.
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Posted 1 year ago
Agent was first class from start to finish! Very helpful and knowledgeable throughout.
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Posted 1 year ago
My first cruise and agent was so helpful - thoroughly recommend!
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Posted 1 year ago
Quick to answer the phone and then through to a friendly advisor who helped me pick the perfect cabin. Nothing was too much trouble and as I signed up to their loyalty scheme I managed to get money off of my booking too! I couldn’t fault ROL and I will definitely be making my future bookings with them
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Posted 1 year ago
Agent was very helpful, helped me get a lovely room, and was there to help me from start to finish. Superb service. Thank you.
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Posted 1 year ago
The staff were amazing from start to finish, helped with all my queries as a first time cruiser Absolutely wonderful!
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Posted 1 year ago
Jo was quick to advise about the single cabins on Oceania's Insignia so that I felt comfortable booking immediately.
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Posted 1 year ago
Very friendly and helpful service, and it’s really helpful being able to save and use cruise miles.
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Posted 1 year ago
The lady who dealt with our booking was very helpful and professional
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Posted 1 year ago
I booked my cruise through ROL Cruise and they have been amazing from the start. They talked me through gave me all the information regarding cabin options, dining plans and excursions. I felt so at ease booking with them and wouldn’t hesitate to book again or recommend! Thank you
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Posted 1 year ago
Excellent service , couldn’t fault the customer service and website east to navigate . Will be back .
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Posted 1 year ago
Excellent service from start to finish! We have just returned back from our cruise and have now just booked another!
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Posted 1 year ago
Book a cruise with Callum. He was very knowledgeable and answered all my questions. I have booked with ROL Cruise many times and they have never disappointed, the Cruise Miles are a bonus! I have saved hundreds! Would recommend to friends.
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Posted 1 year ago
ROL Cruise is rated 4.7 based on 293 reviews