ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.85

4.9 Rating 722 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.9

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband booked this cruise yesterday and Jasmine couldn’t have been more helpful and friendly. An asset to your company.”

Helpful Report

Posted 4 months ago

“Very easy to deal with”

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Posted 4 months ago

“I spoke to a very pleasant helpful young man, and I certainly have no complaints about his manner and the professionalism!”

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Posted 4 months ago

“Georgia was helpful in making our booking as easy as usual. Be nice to visit the UK and places we haven't seen before.”

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Posted 4 months ago

“Excellent service as usual great advice and help”

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Posted 4 months ago

“Emma was amazing she did everything to make sure this was going to be an amazing holiday with my dad and brother , he’s 88 and wanted to go on a cruise which he’s never experienced but he is in great shape and health but she took that into consideration when booking the right cabin for us , me & my brother wanted to make this happen for him and with departure from Liverpool to the Mediterranean couldn’t be any simpler , she talked through all options and was such a nice person to deal with so many thanks indeed !”

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Posted 4 months ago

“Served by a most helpful/ informative young man.”

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Posted 4 months ago

“I have been in communication with Jo about booking a river cruise on behalf of my parents. She has been so helpful with the process. Not pushy to book, great communication and made it super easy.”

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Posted 4 months ago

“Really great experience.”

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Posted 4 months ago

“Ollie was extremely polite and efficient when dealing with my booking. He made the whole process very easy.”

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Posted 4 months ago

“An easy company to do business with. A very helpful agent who assisted in us completing the deal with the minimum of fuss. Treated with respect throughout the process.”

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Posted 4 months ago

“very efficient”

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Posted 4 months ago

“Knowledgeable, friendly cruise consultant who answered all our questions and sorted out our booking quickly and efficiently.”

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Posted 4 months ago

“Knowledgeable, friendly cruise consultant who answered all our questions and sorted out our booking quickly and efficiently.”

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Posted 4 months ago

“The service, advice & professionalism given by Edward today was of the highest possible standard & helped us tremendously in making up our minds to book our next cruise. Thanks a million Edward.”

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Posted 4 months ago

“Jack who answered my phone was extremely patient and understanding, answering my questions in regards to booking etc.”

Helpful Report

Posted 4 months ago

“Excellent help from Edward in making our cruise booking so easy. Lots of information and advice was given”

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Posted 4 months ago

“Liam was his usual helpful cheerful self.”

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Posted 4 months ago

“Luke was very professional and made me feel at ease whole booking the cruise. The reduction on price as new to ROL was brilliant too, thank you.”

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Posted 4 months ago

“Well looked after”

Helpful Report

Posted 4 months ago

ROL Cruise is rated 4.9 based on 722 reviews