ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.73

4.7 Rating 293 Reviews

95 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.7

Based on 293 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful well informed and able to answer all our queries straight away.”

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Posted 1 year ago

“Efficient service. The customer service operator took the time to explain everything in detail.”

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Posted 1 year ago

“Very well served as expected based on over twenty years of good help—Norman Smith—-”

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Posted 1 year ago

“John was very clear about all details and had a sense of humour”

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Posted 1 year ago

“Joe was extremely helpful and knowledgeable and appreciated our requirements. Having not cruised or been on holiday since my wife had a brain haemorrhage and resultant stroke five years ago she made booking and our hesitation that much easier. Well done”

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Posted 1 year ago

“Very helpful representative and everything was explained very clearly.”

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Posted 1 year ago

“Excellent service. Very easy to book a cruise. John was very helpful, friendly yet professional at all times. Based at n today's experience I would have no hesitation in recommending ROL.”

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Posted 1 year ago

“Spoke to jasmine who was very friendly and helpful and explained everything fully for our booking.”

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Posted 1 year ago

“Jo was professional and helpful and has great knowledge of her product.”

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Posted 1 year ago

“Hope it’s going to be good - but a long time coming back to us?”

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Posted 1 year ago

“Delighted to have booked the cruise”

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Posted 1 year ago

“Callum was very polite and friendly, happy to answer my questions and made booking easy”

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Posted 1 year ago

“Professional Pleasant and comprehensive help and information on our River Cruise Booking.”

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Posted 1 year ago

“Jasmine was really helpful and got the cruise that I wanted sorted out quickly she was very very good.”

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Posted 1 year ago

“Great service from John. He helped us get exactly what we wanted.”

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Posted 1 year ago

“Jasmine the whole experience of booking my first cruise with my partner and my grandparents was made Super Easy by the team giving me a warm and professional service that made everything super clear and super easy.”

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Posted 1 year ago

“Professional service, good knowledge of ship and cruise,interested in our requirements”

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Posted 1 year ago

“Booking discussed and confirmed swiftly. Zac was very helpful and efficient as your agents at RoL always are. Thank you”

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Posted 1 year ago

“So helpful and so easy”

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Posted 1 year ago

“John was very helpful & friendly”

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Posted 1 year ago

ROL Cruise is rated 4.7 based on 293 reviews