ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.84

4.8 Rating 614 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how ROL Cruise made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rachel was fabulous! A real asset to your team I'm from a sales background so good to compliment and appreciate professional service”

Helpful Report

Posted 2 months ago

“Zac from ROL dealt with my cruise last year and was fantastic. He was equally efficient and helpful this year. An excellent experience.”

Helpful Report

Posted 2 months ago

“Karen was very helpful and patience and make my whole experience booking with ROL a pleasure.”

Helpful Report

Posted 2 months ago

“Excellent assistance when booking from Emma. Thank you”

Helpful Report

Posted 2 months ago

“We had another excellent experience booking with ROL. Emma was amazing, such patience when we hit a few technical stumbling blocks during the booking process, particularly in trying to book various connecting flights. Emma worked through the issues and managed to coordinate things with the tour company to find a perfect outcome. We couldn't have been more satisfied with the effort Emma put into finalising our booking, she went above and beyond. Thank you!”

Helpful Report

Posted 2 months ago

“I had extra queries and she was great in helping me to get the booking.”

Helpful Report

Posted 2 months ago

“As always, friendly, helpful and very pleasant assistant on the phone- makes booking easy and stress-free. ROL - wouldn't book with any one else!”

Helpful Report

Posted 2 months ago

“As always, friendly, helpful and very pleasant assistant on the phone- makes booking easy and stress-free. ROL - wouldn't book with any one else!”

Helpful Report

Posted 2 months ago

“Got the cruise sorted with no fuss. Georgia was very cheerful, professional and helpful.”

Helpful Report

Posted 2 months ago

“Very efficient on the phone. Quick and easy.”

Helpful Report

Posted 2 months ago

“Phoned for information regarding a future cruise. Very helpful advice given.”

Helpful Report

Posted 2 months ago

“Excellent customer care from Georgia and an extra discount to sweeten the deal”

Helpful Report

Posted 2 months ago

“Charming gentleman, very helpful.”

Helpful Report

Posted 2 months ago

“As ever, very informative agent, Ellis, and call back the next day from Chris as Ellis was out of the office for a couple of days. Very impressive pickup and all signed and sealed that day.”

Helpful Report

Posted 2 months ago

“Have traveled many times with ROL and always been satisfied this is the 2nd river cruise with APT and hopefully will be as good as the last Booked via Edward who was very helpful and thorough making sure everything was explained and covered”

Helpful Report

Posted 2 months ago

“Very friendly guy.”

Helpful Report

Posted 2 months ago

“Friendly and very helpful xx mm”

Helpful Report

Posted 2 months ago

“efficient sevice”

Helpful Report

Posted 2 months ago

“Phone answered immediately. Very helpful and informative specialist. Phoned back when he said he would and cruise booked.”

Helpful Report

Posted 2 months ago

“Easy booking Karen was first rate”

Helpful Report

Posted 2 months ago

ROL Cruise is rated 4.8 based on 614 reviews