ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.85

4.9 Rating 722 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.9

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“booking made with Luke. quick and efficient”

Helpful Report

Posted 1 month ago

“Changing a booking with very little fuss made my experience exceptional. Thank you to the Team at ROL.”

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Posted 1 month ago

“Efficiency in returning our call and booking cruise”

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Posted 2 months ago

“I have used ROL in past. Edward was very efficient and helpful.”

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Posted 2 months ago

“Olly was very helpful and made the booking procedure very easy.”

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Posted 2 months ago

“Gemma was extremely helpful and made booking easy”

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Posted 2 months ago

“I have used ROL for many years now and would not think of using any other company-I believe their service is unbeatable. In all of their Departments their services has been excellent”

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Posted 2 months ago

“LIAM was very helpful and professional in our discussion when i booked a holiday culminating in the fact that there was no problems.”

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Posted 2 months ago

“Georgia couldn’t have been more helpful, She kept looking for me until we found the exact right holiday”

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Posted 2 months ago

“Very effcient and helpful”

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Posted 2 months ago

“We have booked many cruises through ROL over the years and Ollie was very helpful today when we decided to book a Fred Olsen cruise for later in the year. He was friendly and explained everything clearly.”

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Posted 2 months ago

“Sally was cheerful, knowledgeable and extremely helpful. A pleasure to deal with.”

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Posted 2 months ago

“Ollie was amazing helping me book our first river cruise gotus a very good price and flights from Bristol as we hate flying from London Quickest holiday booking we have ever done Thank you Ollie”

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Posted 2 months ago

“Calum was excellent when I phoned with questions,very helpful and knowledgeable. He made the process of booking simple and straightforward. Many thanks, Calum!”

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Posted 2 months ago

“Great service, nice people at the other end of the phone”

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Posted 2 months ago

“Excellent customer service very polite helpful and so friendly a very pleasant experience . Well done Rol”

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Posted 2 months ago

“Efficient and profesional, booking was straight forward and I always feel confident in ROL's ability to follow through in the event of travel problems which can come without notice such as wars, strikes and acts of God. The building for future booking credit is also wlcome.”

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Posted 2 months ago

“Leona was delightful. She gave us very useful advice to find the best options for us.”

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Posted 2 months ago

“Prompt service at a good price. I spoke with Jasmine on 16/3/26 who gave me a quote. i told her that I would book the cruise at the weekend which I did today . I dealt with Jake who was efficient”

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Posted 2 months ago

“As usual Liam extremely helpful and efficient, always excellent service from the concierge team”

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Posted 2 months ago

ROL Cruise is rated 4.9 based on 722 reviews