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ROL Cruise Reviews

4.9 Rating 722 Reviews
97 %
of reviewers recommend ROL Cruise
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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Anonymous
Anonymous  // 01/01/2019
Excellent service from Billy on the phone. Two bookings organised with the minimum of fuss.
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Posted 1 month ago
Very helpful service on the phone
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Posted 1 month ago
Excellent service. Good price
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Posted 1 month ago
Knowledgeable booking agent. Fair pricing. Nice company to deal with
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Posted 1 month ago
Spoke to Ollie who was really helpful. Contacted the cruise company to see if he could find available cabins which suited us. Friendly manner and answered any questions we had. Well done Ollie.
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Posted 1 month ago
Very helpful, everything was explained in full.
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Posted 1 month ago
Was very easy to book our cruise really helped to get the best cabin with our budget
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Posted 1 month ago
Excellent service. Helpful agent. Kept to price agreed despite shipping company raising price overnight.
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Posted 1 month ago
Luke was extremely pleasant and helpful with new booking and queries on existing bookings. ROL always very efficient and good value.
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Posted 1 month ago
Everything went smoothly. Thank you.
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Posted 1 month ago
Darren was friendly and knowledgeable when I called and spoke as if he had been on the cruise himself at some time. Booking was swiftly made. The only complaint was a failure of the IT system such that I did not get confirmation for a couple of days.
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Posted 1 month ago
Cancelled booking and replaced by new booking exceptionally well handled and quick and efficient. My first choice for all cruises Bob D
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Posted 1 month ago
Very friendly,informative and helpful staff,Jake.
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Posted 1 month ago
Like the others, good service from a charming customer servi. sces person
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Posted 1 month ago
Really lovely man helped us to book our cruse he was so helpful and we are so looking forward to our holiday next year
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Posted 1 month ago
Efficient friendly service. Gave answers to questions and found the booking we wanted
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Posted 1 month ago
Very helpful, friendly and efficient service from Darren.
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Posted 1 month ago
Very happy, quick efficient service from Edward of ROL.
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Posted 1 month ago
Unfortunately we had to change our cruise to next year due to my husband having a heart attack. Kelly Swinhoe was fabulous from start to finish. The help and understanding I received during what has been a very difficult time for us both was very much appreciated.
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Posted 1 month ago
very efficient and informative.
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Posted 1 month ago
ROL Cruise is rated 4.9 based on 722 reviews