Roman Originals Reviews

“ Sent my stuff back over 6 weeks ago - customer service number and email does not work they ignore you or send generic email back. ”

“ Really disappointed with the customer service from Roman. ”

“ I've emailed Roman original a few times I'm still awaiting a response . I ordered a dress the dress was supposed to be delivered on the 27/6/2026 I sat home all day waiting on My order being delivered but nothing arrived. I no longer want the order I want my money refunded asap I do not appreciate my valuable time being wasted like this. Shocking customer service no one has the decency to get in touch from Roman original. ”

“ I have emailed Customer Services - no response, other than an unhelpful automated replies. ”

“ I have been trying to get through to customer service all after noon continually cut off or just silent on the line all I wish to know I have sent a parcel back and requested a smaller size has this been dealt with .I need the jacket for an occasion ... ”

“ No help whatsoever! Told to use a lint remover on a pilling knitted dress which was worn once, Very bad service! ”

“ Even when I phoned customer services they weren’t very helpful. ”

“ Very disappointing customer service. ”

“ Poor Customer Service I have been a customer for many years, both in store and online. ”

“ Awful customer service they just ignore emails then when chasing up they said a rude reply saying they cannot help. 2 packages stuck for weeks no update, custom fees for items that need to be returned, offered free return then told I have to pay. Absolute shambles of a company and not offer anything apart from a discount code on next order which I will NOT be making! ”