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RONA Reviews

1.8 Rating 541 Reviews
B
Happiness Grade
B

Customer Service - Good

76.16%
Industry Average
)employees made the day work very well, Brono was very helpful in finding the right product and in loading to the rental truck that was made available at a very decent price in 15 min, other staff as well helped in very professional customer service were very friendly and dedicated to the job, questions asked were answered by all means , great job everyone you all deserve these words from a customer and hope the owners appreciate it as well, thank you all.
posted 1 month ago - johnny
I live in Barrie ON and I worked with an amazing lady named Kruti to purchase new kitchen cupboards. Kruti provided excellent service at all points of the purchase, design, delivery and installation. Joe installed the cupboards and he also was an excellent person to work with. I’m now a loyal RONA customer because of my experience with Kruti and Joe., L. Hewer
posted 1 month ago - Anonymous
I would like to thank RONA and the loading staff for being very nice and outstanding for the service that they gave me and my husband Rick colley thank u we will send anyone your way that we can
posted 2 months ago - Anonymous
Stopped in Saturday for supplies to build a gazebo. Excellent service, greeting lady even left her post to find a cart for us. Delivered it to us in the store. All staff were helpful and went above and beyond to help. Highly recommend RONA+ south Red Deer!! Thanks RONA+ -keep up the great service!!
posted 3 months ago - Anonymous
Aadil at the W. Gwillimbury location is as good as it gets. We have dealt with him a couple of times on new purchases and warranty issue and his service couldn't have been better. He had Paris assist us with the last return warranty issue and she was great as well
posted 4 months ago - Thor
During my visit to purchase topsoil at the Langford location in December I was assisted by Sam in seasonal. Sam listened to me, he was polite, courteous and knew the product, and even showed me items that were marked down, which I would not have seen if not for him. First class service is rare nowadays, and its great to see that it does still exist!
posted 5 months ago - Derek
The manager at RONA ( near the Costco in Windsor) was incredibly helpful on helping us find a Christmas tree. He went “ above and beyond” and provided exceptional customer service!!! I have nothing but wonderful things to say about him, personally, and his store in general!!!!
posted 6 months ago - Timothy Sanders
I received excellent service from Armando at the Brampton north location. He was very professional, helpful and knowledgeable. I left reassured with the purchase of lights I made.
posted 6 months ago - Anonymous
Service rep Muskan went totally out of her way to help me doing things I never would have thought of. She deserves a huge bonus. No one else could figure out how to help me but she did. Hopefully now I will receive a product that will work
posted 7 months ago - Debbie Stein
This is for the trail bc location I would like to thank the manager Mariah for the professional service I was given In her store. She stepped in quickly and effectively in looking after my needs.
posted 7 months ago - Patricia Y