“
Collected and refund finally landed 09/08.
”
posted 2 years ago
- Mark Wright
“
The parcel (dressing tables and stool) then got lost at the warehouse, and was told another would be sent in 48 hours, it took 4 days!
Eventually it finally arrived, the stool was marked in 3 places, which i notified Roseland of (with pictures), to be fair they offered to refund replace (hence 2 stars), or refund 15%.
”
posted 2 years ago
- Julie Green
“
I have been in touch with the company who say these can be returned for a refund, but I have to send them photographic proof of the problems before they can arrange this and the service seemed deliberately unhelpful.
”
posted 2 years ago
- Anonymous
“
Order a white farrow cupboard. It arrived damaged. Contacted Roseland and they were suspect quick to exchange. Collection of old and delivery of new arranged very quickly. Unfortunately the replacement cabinet was also damaged. Partial refund given.
”
posted 2 years ago
- Anonymous
“
No apology and more importantly, no refund of my payment.
”
posted 3 years ago
- David Parson
“
Unfortunately, the first tv cabinet that arrived was badly scratched. Roseland were quick to send a replacement but unfortunately that one also had a mark on top, which I couldn't remove completely. I accepted a very small refund as I couldn't be bothered to return another one! I don't think their quality control exists......
”
posted 3 years ago
- Anonymous
“
I chose to have a refund as I informed the person who had asked because, I couldn't be bothered to organise a return.
”
posted 3 years ago
- Sharron Marr
“
45 emails later I got my refund.... need I say anymore!
”
posted 3 years ago
- Steven Johnson
“
Item arrived damaged, issued a partial refund
”
posted 3 years ago
- Anonymous
“
When I explained that I had re wrapped the mattress so could not send this photo they said they would be taking £40 off my refund when the area was there end as I’m sending me an incorrect item.
”
posted 3 years ago
- Nicola Buckingham
