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Anonymous  // 01/01/2019
TERRIBLE SCAM COMPANY!! Cheap polyester clothes- they do not look like the photos and now my emails from Customer Service to them all bounce back- I sent the dresses back to China at my own expense. Now I have no clothes I bought, no refund on my credit card and NO reply from Company! BEWARE- do NOT buy from them!!!
Posted 4 months ago
Notice how similar the 4 or 5 star reviews are on TrustPilot etc. I see they are now submitting very positive reviews (almost identical) with a 3 rating, so they will not be picked up by fraud bots!

Many have had the same experience as me - not just very poor quality, but the clothes bear no resemblance at all to the pics. Sizes are ridiculous (giant in my case, for size small, other customers say much too small).

Returns must be to China, and within 7 days - as items come separately over a period of several weeks, this is not practical. Returns must be sent with their post label, which they do not send, to an address which is not published.

I believe the same company is using other names and advertising widely online - similar adverts and reviews for NewChic and JustFashionNow.

If you have had a problem with such a company and paid by credit card ask the card co to refund you if you do not get anywhere directly. I sent (to John Lewis Partnership card) screen pics of the company's garment illustrations and pics of the actual items, plus close-ups of the poor quality stitching and a list of my contacts with Roselinlin. They refunded in full.

If everyone does this there will be some action against them from the banks, I am sure!
Posted 1 year ago is rated 1.00 based on 2 reviews