Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,542 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

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Metrics

4.7

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 1 star review on 27th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I insured my Philipps television online with Row at good value for price. Happy with outcome.”

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Posted 5 years ago

“Initially found it difficult to register on the website and my gadget to start the insurance, but after speaking to someone on the phone it was all sorted promptly. Great coverage and not overly expensive.”

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Posted 5 years ago

“Just arranged Home Emergency cover. Good price, easy to get through process, switching from British Gas so a lot of saving too. Hopefully, as something went wrong the first time of trying to get a policy, apparently an error from going through a comparison website (?) and Customer Services were helpful to try and resolve it, things will be confirmed smoothly this time and our relationship will be a positive one.”

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Posted 5 years ago

“Easy to use website enabling me to access the cover I need for my appliances”

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Posted 5 years ago

“This is so fast the most fast well organised insurance company. Iwas able to insure my TV the service was wuick and realianle good ****”

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Posted 5 years ago

“Very helpful and very good price for insurance”

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Posted 5 years ago

“Absolutely amazing quick and easy to get a quote and get insured”

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Posted 5 years ago

“quick and easy set up”

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Posted 5 years ago

“Quick and easy to use!”

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Posted 5 years ago

“Never heard of them before but found the name by accident on the web when our Washing Machine came up for renewal. Using the web site couldn't be simpler the price was less than the competition so if a claim works as well it will be magic(Hopefully we don't have to test the claim facility)”

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Posted 5 years ago

“Simple,quick and troublefree!”

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Posted 5 years ago

“Fantastic easy to use site excellent value for money”

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Posted 5 years ago

“Excellent service. Easy to use website”

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Posted 5 years ago

“Easy to set up. Quote was cheap enough and what is covered is great.”

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Posted 5 years ago

“VERY GOOD AND HAPPY WITH THIS”

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Posted 5 years ago

“Signed up after our usual compaoput monthly payments up by a great amount ,found these people and gave us a quote for two items for insurance that was much better price , very easy to sign up and get started”