Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,542 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 1 star review on 27th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and very efficient way of insuring your smaller gadgets and appliances”

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Posted 6 years ago

“VERY GOOD INSU”

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Posted 6 years ago

“Discovered this company on a google search and thought I'd give it a go. found it so easy and quick to fill out the form and also cheaper then my current appliance cover. so far very pleased”

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Posted 6 years ago

“very easy to register device and everything website base.”

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Posted 6 years ago

“I’m happy with the service I received today. Confirmed all my details were correct and up to date.”

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Posted 6 years ago

“Was actually very straight forward, would recommend although haven't had to make a claim”

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Posted 6 years ago

“So far, the best Home Emergency and Boiler cover (Landlord) that we have found. Having been ceremoniously dropped by a previous provider no longer covering Let properties, I had to shop around for replacement protection. A challenge, as the boiler is over 10 years old. Luckily I found Row/BIG Warranties. From browsing and obtaining a quote on their website, to calling them and getting an excellent deal, I have found them to be incredibly professional, thorough and providing a very comprehensive cover, at a price CHEAPER than we have paid the last two years. I am actually happy that our previous insurer no longer cover Let properties, as feel much happier with our choice of Row/BIG Warranties. I have faith that their service in the event of an emergency will be equally as good. To add, the advisor who dealt with me on the phone was excellent.”

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Posted 6 years ago

“Took only 4 minutes to complete a landlords insurance policy. Minimal info required unlike some other companies. Comprehensive cover with simple choices.”

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Posted 6 years ago

“Phone call to update insurances. Alan was polite, pleasant and helpful.”

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Posted 6 years ago

“Excellent value for money.”

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Posted 6 years ago

“Really good value for money”

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Posted 6 years ago

“Best insurance company”

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Posted 6 years ago

“Very polite and clear. Perfect experience”

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Posted 6 years ago

“Very happy so far”

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Posted 6 years ago

“Very good website and easy to use, really good quote which I accepted.”

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Posted 6 years ago

“Excellent. Wait times for a response to call was very short. Refreshing.”

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Posted 6 years ago

“Thanks for updating my boiler cover.”

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Posted 6 years ago

“Quick and easy to arrange, and prices are very reasonable.”

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Posted 6 years ago

“Friendly and helpful service from Danielle!”

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Posted 6 years ago

“Thanks”

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Posted 6 years ago

Row.co.uk is rated 4.7 based on 4,542 reviews