Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,528 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

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Metrics

4.7

Based on 4,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 5 star review on 11th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very thorough insurance for an extremely competitive price. Can't ask for more!”

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Posted 11 years ago

“By far the best cover for the price. Website quick and easy to use. A no-brainer, save do$h!”

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Posted 11 years ago

“So Quick an easy to use, i was cavern in seconds! Highly Recommend this!”

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Posted 11 years ago

“Amazing service and customers care. Thanks”

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Posted 11 years ago

“Quick easy good reliable”

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Posted 11 years ago

“SO SIMPLE TO GET COVERED AT A GOOD PRICE FOR WHAT IS TO BE COVERED”

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Posted 11 years ago

“Having signed up to give them money in a very quick efficient manner, making a claim 3 years later has been a total pain. I called every day for 4 days, being told "We'll call you back", until finally I refused to hang up until I had an answer. Once you start the claim process online, you have to scan & email proof of purchase, wait another day for someone to look at that and email you back asking you for money, £50 excess before they'll take the claim any further. Now waiting to hear from the 'repairs team'. Having paid them plenty of money, I wish I had not bothered and just took it to a shop to get repaired - it would have saved me £20 and been 6 days quicker!”

Helpful Report

Posted 11 years ago

Hi Ben, I'm really sorry to hear you've had an issue. I've instructed the team to take care of you as a priority. I understand your device is with our repair team as we speak. If there's anything further we can help with please do contact our claims team. Thank you for your patience in this matter. Richard - Managing Director,

Posted 11 years ago

“Looked at approx 20 different companies and this was the one that offered best value for total insurance including theft and loss”

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Posted 11 years ago

“ABSOLUTELY AMAZING & EFFICIENT WEB SITE . COVERED IN SECS. HOPE THE COMPANY HOLDS UP TO ITS EXCELLENT RATING WHE & IF A CLAIM IS EVER MADE. THANKS....ADRIAN”

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Posted 11 years ago

“very quick cover”

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Posted 11 years ago

“easy to get quote and policy info”

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Posted 11 years ago

“Was quick and easy to set up. Liked the options of payment, ie monthly or yearly.”

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Posted 11 years ago

“Quick and easy insured in under five minutes.... Great service thx a++”

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Posted 11 years ago

“Really good easy applet cation for iPhone insurance”

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Posted 11 years ago

“Have used budget cover for over 2 years and found them very good. Had to have my mobile repaired and everything went satisfactory and my phone was returned quickly.”

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Posted 11 years ago

“Fantastic cover at a great price. I would definitely recommend Budget Mobile Cover to all my family and friends.”

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Posted 11 years ago

“easy to set up a policy! great”

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Posted 11 years ago

“verry goof”

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Posted 11 years ago

“Great price!!!”

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Posted 11 years ago

“alway be best insurance”

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Posted 11 years ago

Row.co.uk is rated 4.7 based on 4,528 reviews