Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,542 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

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Metrics

4.7

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 2 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only just signed up with ROW 2 days ago.. So far i am happy with the quote they have given me, SO much cheaper than domestic & general. Let’s hope their service is as good as they’ve stated!”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Very good I like it”

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Posted 6 years ago

“So straight forward to arrange!”

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Posted 6 years ago

“really easy to set up and good value”

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Posted 6 years ago

“Very easy transition and web site was great”

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Posted 6 years ago

“does what it says on the tin”

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Posted 6 years ago

“Effortless insurance process for guaranteed peace of mind.”

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Posted 6 years ago

“It home emergency cover is ideal for landlords who are professional and do not need the hassle of dealing with screaming tenants.”

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Posted 6 years ago

“I am absolutely amazed at how quick and easy it is to use you website & fill in the form. I am an elderly lady that does not really understand how the internet works. I am also ecstatic at how much money i am able to save So I personally would like to give you 10/10 I would be over the moon with a tablet as it would give me time to learn & understand "How to surf the Web"”

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Posted 6 years ago

“Totally effortless, you can get your cover automatically renewed. It makes easier for someone who works 9 to 5 like me.”

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Posted 6 years ago

“Website is very easy to use and a reasonable price. Just a shame the cover wont cover my air source heat pump, alternative to a gas or electric boiler”

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Posted 6 years ago

“I like that is easy to understand and there no problems to set it up”

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Posted 6 years ago

“Easy site to use and you can clearly see what’s included and covered. Would recommend as price is very reasonable.”

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Posted 6 years ago

“Never had a chance to use, so I can't comment on the claim procedure. However, all registration process was pretty simple. No complaint at all.”

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Posted 6 years ago

“The products look to be really good, but payments are very limited and lengthy in the modern day world.”

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Posted 6 years ago

“A wide range of appliance brands covered. I have been their customer for whirlpool insurance for the last 6 months. All perfect!”

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Posted 6 years ago

“Renewal of insurance was very easy and straightforward. Plus, the customer support was very patient guiding us in claim procedure.”

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Posted 6 years ago

“All prices are shown upfront, no hidden cost. It helps us not to go shopping around.”

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Posted 6 years ago

“Great service very helpful”

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Posted 6 years ago

Row.co.uk is rated 4.7 based on 4,542 reviews