Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,542 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 1 star review on 27th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

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Posted 5 years ago

“Great place to get your phone insured”

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Posted 5 years ago

“Quick and easy to organise cover with quick follow up call to make sure cover is suitable.”

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Posted 5 years ago

“Great but bad that I had to cancel and rejoin to get a better rate after not claiming for 3 years!”

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Posted 5 years ago

“I enjoy it, they are the best, less money for a good deal its amazing.”

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Posted 5 years ago

“Very quick and easy site to use,In very gd value for money.”

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Posted 5 years ago

“IVE JUST SIGNED UP TO ROW AND IM GOING TO GET MY BOILER COVERED WITH THEM.”

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Posted 5 years ago

“Row.co.uk are a very good company and offer a very good service. I would gladly recommend them to all my friends Thank you”

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Posted 5 years ago

“Row is so competitively priced. So simple to use their web site. Excellent value. They haven't made any annoying phone calls to me. Very happy with their price and will use again in the future to cover other household white goods.”

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Posted 5 years ago

“So far so good - very easy to sign up, very reasonably priced...if once I've had a call out the engineers are just as good I'll happily rate a 5”

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Posted 5 years ago

“Quick and easy to fill out form”

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Posted 5 years ago

“Very cheap covers all appliances and gadgets”

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Posted 5 years ago

“Really quick and easy , no faffing around ! Great quote”

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Posted 5 years ago

“Looking for insurance for tumble dryer. Came across Row. Site was easy to navigate on my mobile phone. What was covered was very clear, as were Terms and conditions. Very easy to set up Direct Debit. Cover sorted in less than 5 minutes.”

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Posted 5 years ago

“Easy to use platform, able to talk to a real person with any questions and received a call back when they said they would, wry refreshing”

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Posted 5 years ago

“Easy to set-up, excellent value”

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Posted 5 years ago

“Very easy too apply , easy too understand”

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Posted 5 years ago

“Simple and straightforward to sort out cover for my tellie although unable to retrieve old quote as just expired. Hoping not to need to claim but that for me is the true test of how effective any policy is...fingers crossed!”

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Posted 5 years ago

“Nice and easy. Very good options to cover my phone.”

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Posted 5 years ago

“Very competitive quote for appliances cover. Really easy and simple online quote process and straightforward to set up payment.”

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Posted 5 years ago

Row.co.uk is rated 4.7 based on 4,542 reviews