Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,528 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

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Metrics

4.7

Based on 4,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 5 star review on 11th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the online insurance form completion and got my New Samsung J6PLUS handset insured.”

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Posted 7 years ago

“It was easy to take out the policy and I haven't had any need for much else from them, yet. So basically, all good!”

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Posted 7 years ago

“Good easy set up”

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Posted 7 years ago

“Heared from friends and family peace of mind very fast reliable.”

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Posted 7 years ago

“All good, but call was not free of charge”

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Posted 7 years ago

“Easy to use, great people!”

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Posted 7 years ago

“Great company...was sorted quickly and at a great price with appliance cover.”

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Posted 7 years ago

“Thank you for making it a painless exercise, and very easy for a person who is not at all very good on a computer to understand.and complete with ease, Thank you.”

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Posted 7 years ago

“Quick and easy”

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Posted 7 years ago

“John was brilliant - sorted out my problem within minutes ! Thank you - top class !”

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Posted 7 years ago

“Competitive price good advice when calling by phone”

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Posted 7 years ago

“Very helpful thank you”

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Posted 7 years ago

“John was very professional and helpful! I appreciated how quickly he sorted the issue, and with minimal fuss. Excellent customer service, would recommend.”

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Posted 7 years ago

“Initially very pleased with the price. A problem with the boiler was dealt with efficiently. Price increase was unfortunate and made me wish to look elsewhere. Well handled by the telephone controller I spoke to when cancelling”

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Posted 7 years ago

“Lovely customer service from John. Unfortunately slow when responding to claims.”

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Posted 7 years ago

“Easy, easy, easy! Getting a policy was also fast. The prices and coverage are excellent! Did I say it was easy?”

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Posted 7 years ago

“Hi all, Absolutely amazing service was provided by Alan did not play any games like how insurance people do straight to point how the policy works will recommend it to other .👍🏼”

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Posted 7 years ago

“This is with regard to their home emergency team. Alan was initially good but he forwarded me on to claims team who’s had no clue how they would handle leak detection in property if your boiler was losing pressure. I constantly received conflicting statements of it depends on what the engineer says (£95+vat) but we wouldn’t cover the leak detection. Very poor not happy will not renew”

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Posted 7 years ago

“Amazing prices even for the most expensive item I have! Cheapest quote if found. Easy website to use quick quote and takes seconds to fill out! Will definitely remlcomnd my friends. Thank you!”

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Posted 7 years ago

“Re phone call with Lee. I think this is what you want?”

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Posted 7 years ago

Row.co.uk is rated 4.7 based on 4,528 reviews