Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,542 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 2 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to use and good value insurance. Thank you”

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Posted 8 years ago

“Its fantastic never have I seen a cover so cheap with such low excess and brilliant customer service. Thank you very much.”

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Posted 8 years ago

“Easy website to navigate and great prices, thankfully haven't had to claim yet but looks like an easy procedure.”

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Posted 8 years ago

“Have purchased Appliance Insurance with a quick and efficient service and at a great price. So glad I found this company.”

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Posted 8 years ago

“So easy to set up and excellent value.”

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Posted 8 years ago

“QUICK, INFORMATIVE AND EASY SITE. GREAT PRICES!!”

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Posted 8 years ago

“Very easy to complete forms, and competitive price.”

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Posted 8 years ago

“Easy to use website.. Great value for money .”

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Posted 8 years ago

“Great stuff”

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Posted 8 years ago

“Quick and easy transaction!”

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Posted 8 years ago

“To insure my phone, was a very easy and quick process. The price to insure was great too!”

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Posted 8 years ago

“Found row on a google search and very pleased with the price and the terms of cover, website very easy to use, quick and simple.”

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Posted 8 years ago

“Just insured my washing machine for almost half of the price the manufactures wanted to extend the guarantee. Excellent!”

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Posted 8 years ago

“Easy simple and friendly”

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Posted 8 years ago

“Easy to take out”

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Posted 8 years ago

“Looked around other websites offering mobile insurance and found ROW. First time user but appear to be very competitively priced with easy to understand cover provided. Hopefully I won't need to claim!”

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Posted 8 years ago

“Very easy to get quotes.”

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Posted 8 years ago

“Great value cover, much more reasonable then "direct on High-street" offers.”

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Posted 8 years ago

“As everyone seems to mention, yes, the site is easy to navigate. Yes, its cheap and easy to insure.... Just be aware that you will need your original receipt of purchase otherwise you will not be able to make a claim. I have insured 4 appliances and since moving home no longer have the receipts so my insurance is not valid. Please be aware of this as I now have to pay to get my cooker repaired.”

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Posted 8 years ago

Sorry to hear you have not received the experience you expected. To ensure all customers are treated fairly we must adhere to the agreed Terms & Conditions, which state that proof of purchase is required if and when a claim is made.

Posted 8 years ago

“Got insurance 4 months ago for my Samsung galaxy s7.online procedure was so easy and quick,got all the confirmation emails straight away after buying this insurance. Overall happy with this company ,no issues yet.”

Helpful Report

Posted 8 years ago

Row.co.uk is rated 4.7 based on 4,542 reviews