Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,528 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 4,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 5 star review on 11th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“recently purchased mobile phone insurance hopefully we dont have any claims but accidents happen overall happy with cheap price and what it covers”

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Posted 11 years ago

“Over the period of couple of years full satisfaction”

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Posted 11 years ago

“VERY EASY STEPS”

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Posted 11 years ago

“Excellent good value and easy”

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Posted 11 years ago

“quick and fast online cover cheap highly recommended”

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Posted 11 years ago

“I found a better deal using budget mobile for my Sony Experia Z3, than any other company with a cheaper excess if I ever needed to use it. brill thumbs up.:)”

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Posted 11 years ago

“Good priced excess's and great level of cover - a lot better than protect my bubble who want the premium paid up in full when you claim, peace of mind knowing I won't have this problem!”

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Posted 11 years ago

“quick and simple to set up”

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Posted 11 years ago

“Excellent price”

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Posted 11 years ago

“website is very easy to use”

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Posted 11 years ago

“very straight forward and quick”

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Posted 11 years ago

“Not claimed but not a easy option available when changing device on policy. I had to cancel my original agreement and set a new one up. I should have been able to do this without all the fuss”

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Posted 11 years ago

“Very quick and easy to use”

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Posted 11 years ago

“it took me days to find cheap insurance but now i got it it was quick and easy to deal with thnaks”

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Posted 11 years ago

“very quick and easy way to help me”

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Posted 11 years ago

“Had trouble completing account details at first but customer services got back to me the next day. Cheapest insurance around.”

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Posted 11 years ago

“Very easy website to navigate and no more expensive for my new Galaxy S6 than my S5 : )”

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Posted 11 years ago

“Very slow, asked me numerous question via email which took up a lot of time before my claim was approved. I am now waiting for my phone to be fixed. It has been over a week already, which is no where near the 24-48 hour time frame they claim on their website.”

Helpful Report

Posted 11 years ago

Hi Lisa, I'm sorry it appears to have been a slow process for you. I will look into this personally and get our claims team to email you the reasons for this and ensure you are left satisfied with our service. Thank you for your patience in this matter. Richard Waters - Managing Director

Posted 11 years ago

“Efficient, quick, got through on the phone in a matter of minutes, friendly staff, definitely can't complaint at all ! Also a good price for my insurance ????”

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Posted 11 years ago

“I think its easy to sign and get a good deal directly from a mobile insurance for a gadgets. I would strongly recommend to every one.”

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Posted 11 years ago

Row.co.uk is rated 4.7 based on 4,528 reviews