Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,542 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 1 star review on 27th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to find a cheeky online alternative to Currys/pc Worlds rather pricey insurance! These days you just cant afford to remain uninsured as planned obselecence is built into everything!”

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Posted 9 years ago

“very reliable”

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Posted 9 years ago

“really liked my quote. it is much cheaper then my phone company for all the same things. thank you.”

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Posted 9 years ago

“Hi like your policy I recommend my friends as well”

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Posted 9 years ago

“Very cheap and cheerful happy”

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Posted 9 years ago

“A couple of things I liked, 1. The fact that Row provided inclusive cover for the HTC-one in particular tailor made for this particular phone and I was able to add cover for theft and loss for just a £1 extra and 2. The fact that I was able to choose my own payment date for my first dd payment which will help a lot as I don't get paid at the end of or the start of the month like most people.”

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Posted 9 years ago

“Quick and easy”

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Posted 9 years ago

“Easy to set up new policy. impressed so far”

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Posted 9 years ago

“Good an east to insure my items decent price. The only thing is i want it is in writing on a paper document.”

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Posted 9 years ago

Hi Leigh, thank you for your review. Although we don't send documents in the post (it's what helps us keep our prices so low) you can login to your online portal and download/print the policy information from there. We'd be happy to talk you through this if you need assistance: 0844 3186870

Posted 9 years ago

“Easy to access online.Easy to purchase insurance required at a reasonable price”

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Posted 9 years ago

“I hope we will good cooperation”

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Posted 9 years ago

“goog”

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Posted 9 years ago

“EASY TO APPLY AND NO INTEREST CHARGES WHEN PAYING MONTHLY WHICH I LIKED HOPING I NEVER HAVE TO CLAIM BUT YOU NEVER KNOW”

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Posted 9 years ago

“just bought phone ins for my new samsung...saved 5% buying annually no problems so far”

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Posted 9 years ago

“I was looking on the internet for insurance for my mobile phone. I came across ROW and decided their insurance sounded just what i was looking for. No hassle with anything abd so easy to join.”

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Posted 9 years ago

“Easy to use website and very competitive rate”

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Posted 9 years ago

“very helpful and clear website everything is fine thanks”

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Posted 9 years ago

“Very efficient service and really good rates for insurance”

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Posted 9 years ago

“no comment at the moment”

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Posted 9 years ago

“easy going process”

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Posted 9 years ago

Row.co.uk is rated 4.7 based on 4,542 reviews