RSPCA have a Customer Happiness Grade of F. Customers are happy with their customer service but are unhappy with their returns process.
“
We do not cut Louies wings as it places further stress on him and he always returns home when we call out to him.
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- Heather
“
Rescued feral cat / farm cat with injured back leg, not weight bearing. On new year's Day rang RSPCA and they collected cat within the hour . Treated at their hospital in Manchester and returned same day. Superb service can't fault. Five stars
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- Shaun black
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We had the HIGHEST EVER EXCELLENT!!! customer service ever.
We lost our precious cat, that we found out the neighbor took from us and we began to search from the beginning to the end until we got him home. 'THANKS to the RSPCA support and commitment' to helps us find our baby cat. Thanks so much to Wacol RSPCA QLD Australia.
”
- IMonica
