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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
Very happy with the service received and love the rug.
Helpful Report
Posted 6 years ago
The service was great from ordering to delivery. I was kept informed and the item was delivered within two days.
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Posted 6 years ago
I ordered a Sanderson rug on Sunday night and it was delivered here first thing Tuesday morning. Excellent service and a very competitive price.
Rugstore NE 5 star review on 30th March 2019
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Posted 6 years ago
Product at a competitive price good communication from the start would have no hesitation in recommending rugstoreNE
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Posted 6 years ago
Great product + great customer service = great company
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Posted 6 years ago
I live the rug, it’s perfect! Customer service was excellent and staff went out of their way to provide delivery updates and assist with any questions I had. I would highly recommend to others.
Rugstore NE 5 star review on 24th March 2019
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Posted 6 years ago
First, I got in contact to check if the item I wanted was in stock. Your team responded immediatelly that it was actually in stock and I received my order one day after placing my order. The rug was as expected. I am very satisfied with my purchase.
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Posted 6 years ago
A brilliant rug. Perfect for grandchildren's room They love it. Excellent quality and it arrived earlier than expected. Thankyou
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Posted 6 years ago
I absolutely LOVE my asiatic silver rug! It arrived so quickly and looks perfect. It is honestly such good quality. I couldn’t be happier!
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Posted 6 years ago
. Quick service and delivery . Looked exactly as it did on line . Good quality rug . Very good value for money.
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Posted 6 years ago
Brilliant rug, and service.will be using you again and have recommended your company to friends. Well done to you all. Paul Adey
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Posted 6 years ago
Really helpful staff , prompt delivery, perfect rug
Rugstore NE 5 star review on 7th March 2019
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Posted 6 years ago
prompt service and delivery. Good value. Especially helpful with change of rug (Thank you Wayne for friendly , helpful attention)
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Posted 6 years ago
Great service, prompt delivery, beautiful rug
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Posted 6 years ago
When I get the remaining rugs I will update this review !
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Posted 6 years ago
This company have been brilliant. Order arrived as notified but the colour wasn't as we expected so asked to exchange it for another one which happened to be cheaper. This was done with no trouble, the first one was picked up and the new one delivered. The refund was credited whenever the rug was picked up. Second rug just what we wanted lovely.
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Posted 6 years ago
I am very pleased with this rug and it was delivered very quickly. excellent service, thank you.
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Posted 6 years ago
Spent ages trying to find a rug to 'pull the room together' after getting new sofas. Everything was looking too 'brown' so needed something bright which isn't like us. Wonderful selection on RugStore NE and, when I placed the order we received really fast service and we are delighted with it. Thank you.
Rugstore NE 5 star review on 20th February 2019
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Posted 6 years ago
Very helpful when contacted by phone with initial enquiry. Online ordering smooth and efficient. Delivery arrived as stated. Rug matched online description and was considerably better value than other outlets. All round, a very good shopping experience
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Posted 6 years ago
Exceptional service, highly recommend.
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Posted 6 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews