Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant and helpful staff,and quick delivery well done .”

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Posted 6 years ago

“The most impressive service I have had in years!! Friendly, polite, with customer service at the heart of their business. I chose the wrong colour rug and they exchanged it without any hesitation. They kept me up to date with delivery times... highly recommended ... great rug and great team!!! Thank you”

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Posted 6 years ago

“Excellent! Very clear website, extremely polite and helpful person on the phone, speedy delivery - and a beautiful rug! Thank you.”

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Posted 6 years ago

“Excellent service from Rugstorene any problems or questions Alison was able to help. I was kept informed regarding delivery details. I am very impressed and if I require any more Rugs I will use you again.”

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Posted 6 years ago

“Lovely rug, as described, good service”

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Posted 6 years ago

“Excellent service and super quick free delivery.”

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Posted 6 years ago

“Great products, excellent service.”

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Posted 6 years ago

“Excellent service from ordering to delivering we live on a high bank and he managed to get up the hill even in the snow”

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Posted 6 years ago

“This was the second rug I had ordered and I am delighted with both. Very efficient company and item arrived very quickly.”

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Posted 6 years ago

“Excellent service, item was as described and just right for the location. Looks like a quality rug. Would recommend.”

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Posted 6 years ago

“Great communication and lovey rug thanks”

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Posted 6 years ago

“Amazed at how quick the delivery was - less than 24 hours. The rug arrived well packed & was exactly what I wanted. The colours were true to the image on the screen but the quality was even better than I expected for the very reasonable price. Really soft & luxurious, I'm truly delighted.”

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Posted 6 years ago

“Alison very helpful, emailed and phoned me when she promised. Item delivered on time.”

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Posted 6 years ago

“Delivery was prompt and arrived on the day and time advised. Rug was well wrapped and we're very pleased with it. It was also a better price than on any other website with the promotional discount applied.”

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Posted 6 years ago

“Great communications; timely delivery. Kept me updated throughout including a one hour delivery slot. Rug as described”

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Posted 6 years ago

“I was more than pleased with the rug, excellent quality and delivery was very quick.”

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Posted 6 years ago

“Excellent service ,pleasant manner , nothing too much trouble ,most impressed . Thankyou V salmon Hampshire”

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Posted 6 years ago

“My order was dealt with promptly and I received my order within a few days .”

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Posted 6 years ago

“quick, easy efficient. V good value. Good quality rugs vis a vis price.”

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Posted 6 years ago

“Excellent service and a good price, Arrived as arranged. Rug looks fabulous, happy to recommend them. Thank you.”

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Posted 6 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews