“I have been ordering from runway for some time now
I love their goods but their delivery service is pathetic. They just can't stick to the agreed delivery days on order form. It's only when you call that they may start to act. If they must not blame dawn wings courier because they only act when they get staff.”
“I am so unhappy with service i got.this is the first time i do an online order and get this poor services.they waited over two weeks to inform me that some of the items i have order they could not deliverthen i got 3 agents telling me different stories.i have learned my lesson to stick to take alot and superbalist.”
“Hi I have placed an order on the 16 April 2019, STATUS: waiting for courier to pick up the package. It’s so sad, I wanted to wear the shoes this week on Saturday but now I’m forced to buy the same style shoes at the mall. I’m extremely disappointed”
“I bought a gift for someone and its taking a whole month to arrive :( you guys can learn something from takealot.com. You should always have stock available for items you advertised online, it's unfair that we have to wait 2 months for items to arrive in the warehouse after the order has been placed.”
“They take forever to deliver and the service there is just horrible. I bought sneakers and they took over two months to deliver, when they finally did it was the wrong size.
I requested a return and they promised to send someone to pick up the shoes and I am still waiting- and it has been four months now.
The service there is just horrible”
“bought two tops. I am a regular customer of theirs. The nametag is Legend. The tag was cut down the centre making it a reject. I have written to them and advised them to uplift the goods and refund my account.”