Rutland Cycling Reviews

“ Ordered a Giro Synthe MPIS, fantastic delivery and customer service, fast forward 8 months and I needed a copy of the receipt, spoke to Kirsten on the phone and in a matter of minutes a replacement was in my inbox, every company should have customer care like Rutland provide. ”

“ Millie in customer service was extremely helpful when I was have difficulty being home to receive my delivery. I only wish that more companies would be this helpful and professional. Thank you. ”

“ Michelle, a very efficient and pleasant lady assisted me and kindly arranged for a new tyre to be sent out on a fast next day delivery service. ”

“ I have had a manufacturing issue with a Schwarbe Marathon tyre supplied by Rutland Cycling. As soo as they received my email and photo they arranged to order a replacement with a 24 hour delivery window. This is truly exceptional service-I would have no issue in recommending Rutland Cycling for your cycling needs. ”

“ had a problem with delivery of a pair of shoes, Anne was very quick to look into it. ”

“ Superb service from Rutland cycles from placing my order to delivery, many thanks to Millie for sorting a weekend delivery and thanks to the very helpful driver who delivered the bike to my door . Top notch service which you don’t see enough of these days I would definitely use Rutland cycles again. ”

“ Had a small issue on delivery with a lube oil bottle with a broken cap. Anna at Rutland sent a replacement by return express delivery. Super service. Thanks. ”

“ Anna was very helpful in trouble shooting a delivery issue for me (delayed delivery date for item not immediately available). Quick and responsive to my issue with an ideal outcome on the same day. Really appreciate the help. ”

“ I bought a Raleigh hybrid bike online two weeks ago. I was nervous about some of the poor reviews that I had read. I called Rutland Cycling and a helpful man assured me that the bike was indeed in stock and that the bike would be delivered within 10 days. It was delivered 4 days after my online order and in perfect condition. Pleased with the whole online purchase and delivery. ”