SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,756 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Questions

Metrics

4.3

Based on 2,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Location:

Axys House Heol Crochendy,
Nantgarw,
Cardiff
Wales
CF15 7TW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, my experience was very good. Not an easy accreditation to get but you guys helped me through every step of the way. Regards Adam Murphy”

Helpful Report

Posted 7 years ago

Thrilled that you had such a good experience and that we were able to support you through every step - congratulations and thank you for your review.

Posted 7 years ago

“ALL EFFICIENTLY DEALT WITH.”

Helpful Report

Posted 7 years ago

Thank you for your review and congratulations on your accreditation!

Posted 7 years ago

“Very professional team.”

Helpful Report

Posted 7 years ago

Pleased that our team were able to provide you with such a professional service - thank you for your review!

Posted 7 years ago

“Excellent assistance.”

Helpful Report

Posted 7 years ago

Congratulations on your accreditation and thank you for your review!

Posted 7 years ago

“5 star very good service from support.”

Helpful Report

Posted 7 years ago

Pleased that our team were able to provide you with a great service - thanks for your review and congratulations on your accreditation!

Posted 7 years ago

“All operatives I was in contact with were polite and very professional in their work”

Helpful Report

Posted 7 years ago

Pleased that our team were able to provide you with such professional support - thanks for your review and congratulations on your accreditation!

Posted 7 years ago

“Very Strait forward and easy to work through. The only issue I had was the latest merge between EXOR and Safecontractor was explained as a merge, when in actual fact it still remains as 2 separate Questionnaires and certificates, so was a little disappointing”

Helpful Report

Posted 7 years ago

Thanks for your review and congratulations on your accreditation. In spring 2019 we launched 'SafePQQ', which meant that your Exor service ceased to exist and instead became the SafePQQ verification product, thus merging Exor with SafeContractor's health and safety accreditation scheme. The two audits review different aspects of your business operations and therefore remain as two separate questionnaires - please accept our apologies for any confusion and if this was not made clear.

Posted 7 years ago

“Portal is easy to follow unlike some others”

Helpful Report

Posted 7 years ago

Pleased that you found our Portal easy to follow - thank you for your review.

Posted 7 years ago

“We were very impressed once again with the way SafeContractor dealt with our accreditation process. They kept in touch and responded very quickly. Most of all we are very busy people who don't have much time and they guided us through the process which we are very grateful for. thankyou”

Helpful Report

Posted 7 years ago

Congratulations on your accreditation and thank you for your review. We're thrilled that our team were able to provide such excellent support and help you to achieve accreditation!

Posted 7 years ago

“Really helpful staff who are in constant contact in the event of any missing information, or giving guidance as to what is required to attain accreditation. First class customer service.”

Helpful Report

Posted 7 years ago

Thank you for your review - we're thrilled that our team were able to provide such excellent support and help you to achieve accreditation!

Posted 7 years ago

“Very easy to complete, good communication for any queries which were quickly resolved”

Helpful Report

Posted 7 years ago

Thank you for your review, we're pleased that our team were on hand to provide you with any support you needed. Congratulations on your accreditation!

Posted 7 years ago

“Perfect, great service”

Helpful Report

Posted 7 years ago

Thank you for your review, pleased that our team were able to provide you with a great service. Congratulations on your accreditation!

Posted 7 years ago

“Strctured, simple easy process and helpful staff.”

Helpful Report

Posted 7 years ago

Thank you for your review, pleased that our team were able to help. Congratulations on your accreditation!

Posted 7 years ago

“all good, very helpful”

Helpful Report

Posted 7 years ago

Thank you for your review, pleased that we were able to help. Congratulations on your accreditation.

Posted 7 years ago

“Process was very informative & straightforward and the feedback and assistance was second to none!”

Helpful Report

Posted 7 years ago

Pleased that our team was able to help you and that you found the process straightforward. Thank you for your review and congratulations on your accreditation.

Posted 7 years ago

“I found the staff very helpful, however the time delay taken to respond when there have been issues was too long.”

Helpful Report

Posted 7 years ago

Thank you for your review and congratulations on your accreditation. We're pleased that you found our team helpful, but are sorry to learn that you felt responses took too long. Please accept our apologies that you were not satisfied with the process on this occasion - we pride ourselves on providing an excellent and effective service and always want to improve wherever possible. If you would like to discuss this further then please provide us with more information here: https://safecontractor.com/feedback

Posted 7 years ago

“Excellent communication , very responsive and very helpful”

Helpful Report

Posted 7 years ago

Thank you for your review and congratulations on your accreditation!

Posted 7 years ago

“The agent was very helpful and made the process really simple.”

Helpful Report

Posted 7 years ago

Pleased that our team were able to help - thank you for your review!

Posted 7 years ago

“all good - many thanks”

Helpful Report

Posted 7 years ago

Thanks for your review and congratulations on your accreditation!

Posted 7 years ago

“For the past three years I have been carrying out our submission for SafeContractor Accreditation and each year I benefit from the improvements that have been made and continue to be made to the application process. This year in particular it was extremely beneficial to know that the portal was open to start compiling the necessary documentation ahead of the renewal date, so it afforded me the opportunity to get on top of the submission rather than it being a panic a month before renewal. I found the process extremely straightforward and any issues I did encounter were quickly dealt with by the team either through an email or phone call. I would thoroughly recommend SafeContractor.”

Helpful Report

Posted 7 years ago

We're so pleased that you've benefit from the accreditation process for many years, and that our team were on hand to provide you with any support you required. Congratulations on your accreditation and thank you for your review!

Posted 7 years ago

SafeContractor is rated 4.3 based on 2,756 reviews