“Garment would not fit despite careful measuring before ordering. Tried to get a return authorisation number by phone, only to hear a message said that calls couldn't be taken, and to use email... Did that but no response or confirmation of receipt.
What to do now?”
Sorry to hear that, now you've let us know we're despatching an new order immediately, it'll be with you tomorrow. We have no other record of you reporting the non-delivery of the first order so couldn't help until now.
