“I shop here every week but in future if the travellator is not working, shall go elsewhere. I'm fed up of going up the stairs only to find there are no trolleys. Also certain items that I buy on a regular basis are no longer stocked and I have to go elsewhere anyway. Went on Thursday evening last week to find lots of bare shelves possibly not their fault and one of logistical problems. Had to drive to Longbridge to Marks and Spencers to complete my weekly shop (the M&S in selly oak is far too small). If only there was a Tesco superstore close by, I know they always stock the items that I can no longer get at my local Sainsburys.”