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Sainsbury's Reviews

2.3 Rating 1,710 Reviews
D
Happiness Grade
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Phone:

0800 636 262

Location:

Sainsbury's Supermarkets Ltd 33 Holborn

D

Refund - Average

50.00%
Industry Average
Anyway, they promised a small goodwill voucher but they lied, I got my refund though.
posted 3 months ago - Anonymous
had issues with the SmartShop app that charged me 3 times for the same order, but for which I didn’t take the items, thinking the app didn’t complete the order. When I realised, I went to different stores, called, sent several emails and absolutely no one was able to offer support to sort out my issue. To date, I never had a refund.
posted 7 months ago - Diana Grandett
i got screamed at and shot 54 times in the head, I want a £100 refund. security joined in. PLEASE HELP SHUT DOWN SAINBURYS - sarling
posted 1 year ago - Thomas Shelby
My substituted item was refused by me on collection however I was not refunded fully.
posted 1 year ago - Anonymous
Sainsburys denied my poor grandmar the nectar poins she had righfully saved over 15 years and was saving it for chrismas and someone stole 95% of the funds and this company is refusing to refund any of the nectar points. Its simply unaceptable in every right. dont shop at sainsburys
posted 1 year ago - Anonymous
Anyway he took a picture of the label on the broken bottle and said he would do a refund for it - which he did.
posted 1 year ago - Michael Rawlings
Shopping online I have still not received the refund for two items I did not accept as substitutions nearly two weeks ago despite phoning them and being assured I would! I tried getting a refund on line- no joy! I have now had to put a complaint in and hoping this will be acted upon. The delivery man scanned them when I returned them so no reason for process to take so long!
posted 1 year ago - Anonymous
I cancelled the order asked for a refund and will NEVER, NEVER shop with Sainsbury’s again.
posted 2 years ago - Kate Ryan
it was terrible, i had a heart attack i decided to give it to my dog and it gave him stage 4 alopecia i want a refund sadly my dogged passed away to this nasty food
posted 2 years ago - mike oxlonng
I was offered a refund but this has not arrived.
posted 2 years ago - Anonymous