Login
Start Free Trial Are you a business?? Click Here

Saint Barb's Reviews

4.8 Rating 1,604 Reviews
F
Happiness Grade
E

Refund - Difficult

36.36%
Industry Average
Very bad communication, I got one email saying that they could not get in touch with my FFL, so I sent them a new number to call, and I got my FFL to email them. Neither of us ever got a response to anything for nearly a week. The only email that was responded to was when I asked for a refund, which did come through. I also wish that
posted 4 months ago - C R
Never received items and even though i had shipping insurance i have not gotten a refund or been resolved and its been a whole month. pretty sure this is a fake website that steals your info and you never receive the products you paid for.
posted 6 months ago - Anonymous
I had to contact the better business bureau. They sold me 250 rounds but only delivered 200 and proceeded to give me the run around. Only after contacting the BBB did they refund me for the missing portion of the order.
posted 8 months ago - Nicholas B
Slow response to complaints. Shorted my order of 9mm by 3 hundred. Called the order complete. Made them aware and they admitted the mistake but didn't fulfill the order. Said they were out of that type of ammo. Several emails later finally got a response. Asked for refund still waiting on it!
posted 9 months ago - Louis L
One of my worst mail order experiences. Ordered a magazine which had to be returned (did not fit) Took almost a month and innumerable messages to ultimately get only a parial refund. Won't be using this firm again.
posted 10 months ago - Michael W
Ordered ammunition and didnt receive my full order as it was a "mistake on the description" so they offered a 15% discount when I only received 40% of the order or I could return the order for a refund (but it CLEARLY states on the website that Special Exception: Ammunition, Tannerite, Aerosols/Liquids/Powders - No Returns All sales of Ammunition, Tannerite and Aerosols/Liquids/Powder are final.
posted 1 year ago - KARL
I ordered 4 magazines for a S&W CSX but I received 4 mags for an M&P compact. I requested a return trip and shipped the mags back for replacement. I haven’t heard anything from the company since. No mags, no refund, no nothing. I would really prefer the 12 round CSX mags I ordered.
posted 1 year ago - Charles J
Ammo never shipped. No refund. still out 143$.
posted 1 year ago - Stephen C
Cannot get an answer, paid for an item on the 13th of the month and order hang changed. Reached out to consumer by email multiple times no response and cannot get in touch with anyone to process refund etc. Poor customer service and wish I never ordered from them ever.
posted 2 years ago - Garry H
I am however still waiting on the partial refund to reflect in my account.
posted 2 years ago - Virgil R