Saint Barb's have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Order ID: 400885
Wanted to resupply my range bucket and Saint Barb's definitely came through on every aspect. From having the exact caliber and grain I needed to prompt shipping right to my door at a lower price than anyone else, they definitely don't slack on their service. The ammo was spot on as expected with no issues running through a custom suppressed rifle. Will definitely be ordering again in the near future.
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- Philip R
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Great price and fast shipping. Website was easy to use. Will definitely buy from again.
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- CHARLES L
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I ordered a couple boxes of 300 Win Mag ammo from Saint Barbs through ammo seek. The price was amazing and it got to my door way faster than expected. I'll definitely shop there again!
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- MATTHEW A
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Extremely fast delivery on order. Order placed Friday morning, delivered Sunday evening, no extra shipping charges. Will be ordering again
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- Terence
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I have purchased from Saint Barb's several times and have always been pleased. Fast and accurate descriptions with delivery confirmation/tracking Order# 213284. No concerns.
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- Jason G
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Great product availability and delivery was quick and efficient.
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- Todd J
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Their “30 day returns” is a scam.
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- Anonymous
“
Customer service- 0 stars- response time is terrible.
Delivery- 0 stars- sent wrong item!
Returns- 0 stars - no return label sent for an entire week—-AND COUNTING!
No phone number to communicate!!
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- J I
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Ordered ammunition and didnt receive my full order as it was a "mistake on the description" so they offered a 15% discount when I only received 40% of the order or I could return the order for a refund (but it CLEARLY states on the website that Special Exception: Ammunition, Tannerite, Aerosols/Liquids/Powders - No Returns
All sales of Ammunition, Tannerite and Aerosols/Liquids/Powder are final.
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- KARL
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Very bad communication, I got one email saying that they could not get in touch with my FFL, so I sent them a new number to call, and I got my FFL to email them. Neither of us ever got a response to anything for nearly a week. The only email that was responded to was when I asked for a refund, which did come through. I also wish that
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- C R
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Never received items and even though i had shipping insurance i have not gotten a refund or been resolved and its been a whole month. pretty sure this is a fake website that steals your info and you never receive the products you paid for.
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- Anonymous
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I had to contact the better business bureau. They sold me 250 rounds but only delivered 200 and proceeded to give me the run around. Only after contacting the BBB did they refund me for the missing portion of the order.
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- Nicholas B
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Love St. Barbs Bullets, fast shipping times, great customer service, and products that are prices great and work as advertised or better. Just a great company all around.
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- Judy D
“
Order ID: 400885
Wanted to resupply my range bucket and Saint Barb's definitely came through on every aspect. From having the exact caliber and grain I needed to prompt shipping right to my door at a lower price than anyone else, they definitely don't slack on their service. The ammo was spot on as expected with no issues running through a custom suppressed rifle. Will definitely be ordering again in the near future.
”
- Philip R
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Quick service
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- Allen O