“15-25 years ago Salomon was a legend in every category, Ski, Rollers, Crossterrain, even sandals were of superb quality.
But today Salomon is a company with Chinese rules.
This March, I bought cross-terrain sneakers for my son, 2022 model. They claim the 2 year warranty for these.
A year has not passed when the insole has deteriorated, the cheap fabric fell apart as a web of threads.
I contacted Salomon, but they simply refused to fulfill the warranty if the receipt is absent.
Ridiculous, if there is no receipt, the production date should be used, but that is the nowadays Salomon.
Next - even if there is a receipt, they still refuse to replace the insoles, telling me that the shoe may be the cause(what!?) and I should send them both shoes for inspection through the store.
Obviously putting baseless obstacles.
And when I asked for an equivalent substitution which is normally provided by any company for the time of warranty processing, they simply refused.
Buying Salomon today? Never, or at least with 80% discount. They are quite expensive but do not cost these money with such service and quality.”
“Afternoon tea sandwiches for 5 people wasn't enough a very small amount. We were also charged for 6 people. Sadly a friend wasn't very well on the day and cancelled. We paid a £10 deposit each. Understand loosing the deposit( that's what the deposit is for) not paying for a meal that wasn't served. We sat in the conservatory, lack of Christmas decorations and, no background music. A tree would of been nice. Very noisy with children running around the tables and screaming with excitment. Not what I expected at all. Not relaxing or enjoyable. Very disappointed.”