Salonwear Direct Reviews

“ Such excellent service! We order uniforms for our college and their returns/exchange policy is easy, efficient and the customer service is always helpful and friendly 😊 ”

“ Tonia helped with my returns enquiry efficiently ”

“ Love the clothing and quality feel returns should be free,all 4 dresses were identical sizes but didn’t fit the same ”

“ I am a first year student at Sheffield Hallam -Adult Nursing :) Anyhow my problem is I ordered the uniform for my placement allocation that is due to start FEBRUARY 28TH. I have tried it on and it is too small 🥺 my dolly partons are huge! Tonia at customer service replied before the shop even opened (Impressive)!!!! She was fast and efficient providing me with the order number and the returns label!! Excellent service! Thank you Tonia you made my day a little easier today thank you! ”

“ I stupidly ordered the wrong colour. I emailed and asked for this to be change. The lovely Patricia was so helpful and polite and resolved my problem for me straight away! It was refreshing for someone to have a can do helpful attitude for once, very unique and good service. The products are great too! My only wish is that returns were free it does deter me slightly ”

“ Easy to use website, delivery was quick. I ordered two different dresses in a size 12 and found that one of them was too big on the sizing and should of ordered a 10. Do wish it was free returns though. ”

“ Tonia was very helpful and curtious. Great customer service, refund and returns were straight forward. ”

“ One of the shirts ordered had ripped stitching when pulling it over the head after only wearing it twice. This was disappointing. Couldn't get through on the customer service number on the invoice, so had to phone an 0871 number at additional cost to get a returns label. It's too early to say whether this is 'acceptable' or 'poor' as I'm still waiting for the refund. ”

“ Have now used Salonwear several times and have had no issues. Quality good, sizing of tunics bit on the small side, but returns and exchanges are handled smoothly. ”

“ Fast delivery, easy returns and great customer service. ”