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Salonwear Direct Reviews

4.2 Rating 784 Reviews
79 %
of reviewers recommend Salonwear Direct
4.2
Based on 784 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Salonwear Direct Reviews
Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Anonymous
Anonymous  // 01/01/2019
I ordered my college uniform from Salonwear Direct! Tonia was very helpful after i had placed my order as there was only one size 4 tunic at the warehouse in production and i needed two. Tonia emailed me to let me know this before my order arrived and asked me to try the uniform to see if i would still need a size 4 or if a size 6 would fit. Upon receiving my order, i emailed Tonia and let her know i needed another size 4 and she let me know that my order would be prioritised. The customer service offered to me was 10/10, delivery was very quick aswell!
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Posted 1 year ago
Very happy with my purchase! Thanks 😊
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Posted 1 year ago
The delivery was very fast even though it was Easter weekend. I also spoke to Romney who was very helpful, thanks Salonwear. I will definitely order again since the fabric is good quality and very affordable.
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Posted 1 year ago
Quick delivery, lovely tunic washes well
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Posted 1 year ago
Hi Kim Thanks for the feedback. Pleased to hear you are happy with the tunic. Kind regards The Customer Service Team
Posted 1 year ago
My deliver was delayed due to a colour being not in stock but after a email it was resolved quickly and i was happy with express delivery and refund on the coloured scrub that was out of stock.
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Posted 1 year ago
Hi Sorry the order was delayed initially but great to hear it was quickly resolved. Kind regards The Customer Services Team
Posted 1 year ago
Tonia is very helpful when I got some urgent issue with the tunic . She suggested me straight away and be always patient with my repeating questions .
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Posted 1 year ago
Hi Thanks so much for the feedback. Pleased to hear Tonia was able to deal with your questions. Kind regards The Customer Services Team
Posted 1 year ago
Tonia was so helpful and I was felt with very quickly
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Posted 1 year ago
Hi Tina Pleased to hear Tonia was able to help you so quickly. Kind regards The Customer Services Team
Posted 1 year ago
Always a great service and great quality product.
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Posted 1 year ago
Hi Susan Thanks for the great review. Kind regards The Customer Services Team
Posted 1 year ago
Dresses were delivered quickly. Quality very good and value for money.
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Posted 1 year ago
Hi Amanda thanks for the feedback. Kind regards The Customer Service Team
Posted 1 year ago
Beautiful design uniforms . Very comfortable.
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Posted 1 year ago
Hi Malgorzata Thanks for your great feedback. Pleased to hear it is very comfortable to wear - that makes all the difference :-) Thanks Romney
Posted 1 year ago
Am so happy with the customer service. Tonia Wilson provided me with all the help and information I needed. She even managed to get my order a lot quicker. Manners where impeccable 😁
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Posted 1 year ago
Hi Suzanne So pleased you are happy and Tonia was able to get the order out to you quicker. Kind regards The Customer Service team
Posted 1 year ago
Aww I was in dire need of a scrub wear for an exam and Romney never disappointed .she as very calm and even took the time to find a way to hand over my scrub at 7am before my exam. I am very pleased with the services especially Romney and I say a big thank you and would recommend salon wear on any given day
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Posted 1 year ago
Hi Phillip Thanks so much for your feedback. Hope your exam went well and glad to be able to help. Kind regards Romney
Posted 1 year ago
Love my tunic. Excellent quality, soo comfortable to wear, washes great.
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Posted 1 year ago
Hi Bev Thanks for the feedback. Really pleased to hear you are happy with the tunics. Kind regards The Customer Services Team
Posted 1 year ago
I bought several tonic and trousers from salonwear and was not disappointed by any of them. They are all high quality fabrics with a lovely soft stretch for perfect comfortable wear. The trousers are fabulously long as I struggle having long legs to get trousers that are not half way up my ankle. They also come with hemming tape so adjust them sorted if needs be. Really impressed. Thankyou salonwear!
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Posted 1 year ago
Hi Blaise Great to hear the long length trousers are a hit with you! Its great to find something that is the right length for you when you are taller. Kind regards The Customer Services Team
Posted 1 year ago
I placed an order, impressed by the choice, design and quality of work wear. I then realised that I didn't need it and cancelled the order. Instant refund, no delay, no questions. Very impressed.
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Posted 1 year ago
Hi Helen thank you so much for your feedback. Glad we could sort this for you so quickly. Kind regards The Customer Services Team
Posted 1 year ago
Very nice uniform and good service from Tonia Thank you 🙏
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Posted 1 year ago
Hi Thanks for your feedback and glad Tonia was able to give you a good service. Let us know if we can help again. Many thanks The Customer Services Team
Posted 1 year ago
I have recently purchased a selection of colours in the salon wear dresses and the quality is excellent. I would highly recommend and definitely buy again. Lovely tailored fit.
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Posted 1 year ago
Hi Jennifer Thanks for the feedback. Really pleased you are happy with the colours and quality and look forward to you ordering again in the future. Kind regards The Customer Services Team
Posted 1 year ago
Very happy with the service, Tonia was very helpful. Mary
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Posted 1 year ago
Hi Mary Thanks for your lovely feedback. Glad Tonia was able to help you. If you need anything else, let us know Kind regards The customer Service Team
Posted 1 year ago
Customer service was very helpful and always quick to respond to my questions. Very happy with the service thank you Romney
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Posted 1 year ago
Hi Thanks for the feedback. Really pleased Romney could help you and was quick to respond. if you need anything else, please let us know. Many thanks The Customer Services Team
Posted 1 year ago
I'm really happy with trousers fits perfectly and uniform top as well. Thank you
Salonwear Direct 5 star review on 27th March 2023
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Posted 1 year ago
Hi Glad you were happy with the uniform. It looks great on you :-) Kind regards The Customer Services Team
Posted 1 year ago
Salonwear Direct is rated 4.2 based on 784 reviews