“Vehicle sold with one key, but promised new key asap, key arrived so I drove to the dealership, 2 hours later they said couldn’t do because they needed the V5!
1: you sold me the vehicle!
2: why does it take 2 hours!!
Drove up the following Sat morning, kept over an hour, they said Germany had an internet problem, Absolute Shambles.
The worst thing for me was, I had returned to Sandown based on the salesman’s promises of Professional guidance, Service and trust (I had a bad experience with Mercedes on the coast, so these are big issues for me) turns out the Salesman is a smiling assassin who, when questioned by his bosses, lied to them as well.
He advised me to scale down my annual mileage as I was paying Mercedes too much money, it won’t affect you as long as you don’t walk away from the car.
Suckered!! I thought I was taking his professional advice but now have to alter my contract at a heavier cost or get clobbered at the end! My fault for trusting him, beware the Smiling Assasin at Sandown Mercedes.”
“Welcomed at the door for car service.
Service Manager went through what was to be done.
Excellent price package for older car.
Car returned on time/price and immaculately cleaned.
First Class Service!”